Store Manager

5 days ago


Hamilton, Waikato, New Zealand BETTERMAN BUSINESS MANAGEMENT LIMITED Full time NZ$42,000 - NZ$73,000 per year

Job Title: Store Manager

Asian supermarket is specialized in Chinese and Southeast Asian groceries. We are committed to providing high-quality service and continuously enhancing the shopping experience for our customers. We need a Store Manager to manage our team. If you are passionate about the retail industry and have a spirit of teamwork, we welcome you to apply for this position and grow with us.

Key tasks and responsibilities:

  • Manage and oversee all daily store operations, ensuring smooth and efficient functioning.
  • Lead a team of store staff, including recruiting, interviewing, hiring, scheduling, training, supervising, and performance management.
  • Organize inductions and ongoing training programs for new and existing staff to maintain high operational standards.
  • Develop, implement, and enforce store policies, procedures, and operational standards.
  • Take customers' orders, sell products to customers, advise customers on product use, and assist them with product selection.
  • Provide excellent customer service and resolve customer complaints, including authorizing compensation and managing returned goods.
  • Manage product range, pricing, promotions, advertising, and marketing strategies to maximize sales and profitability.
  • Monitor and maintain stock inventory, track supplies, and place orders as required.
  • Maintain accurate financial and accounting records, including POS transactions, daily cash handling, and bank deposits.
  • Prepare and manage the store budget, analyze monthly costs and revenues, and provide business forecasts.
  • Keep abreast of market trends to identify opportunities for store improvements.
  • Ensure compliance with health, safety, security, and sanitation standards.

Pay rate: Minimum $30.00/ hour Maximum $35.00/ hour

Guaranteed hours of work per week: Minimum 30 hours, permanent full-time

Requirements for the job:

  • You should have at least 2 years of relevant work experience in the same industry or same field.

  • Understanding and knowledge of supermarket operation

  • Excellent problem-solving, and customer service skills

  • Full time availability

  • Able to work on Monday – Sunday

  • No criminal record

  • Candidates need to be NZ citizens/residents


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