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Retail Manager
2 months ago
Eligibility Criteria:
Diploma or higher Qualification in Business Management
Atleast 1-2 yearsâ experience as Retail Store Manager
Must have experience working in a retail service station outlet
Must be ready to work in a rostered 7-day week operation
Must be ready to work in early start or late finish rostered shifts
 Summary of Job Responsibilities:
Manage all aspects of the retail outlet independently as a profit centre
Ensure efficient and profitable day-to-day running of the outlet
Organize the operation and administration of staff in the outlet
Assigning work to and monitoring work performance of staff
Manage and motivate a team to increase sales and ensure efficiency
Ensure the staff organize and display the merchandise in the outlet
Manage retail stock auditing on a periodic basis to ensure adequate stock
Control stocks through ordering, stock control and waste management
Negotiate and place orders for stock from suppliers and vendors
Check all inwards goods and present weekly audit reports to the Director
Setting the fuel selling prices based on the weekly purchase prices
Setting and adjusting the selling prices of all retail products in the store
Organizing local promotions, displays, and specials at different times of the year
Make a consistent effort to promote and advertise the business
Proactively plan and manage shop hours and staffing budgets to ensure the profitability is achieved consistently
Make decisions according to Company policies and record the results
Follow all established systems and processes as per the Company policies
Act as a role model and coach to all staff for customer service at all times
Understand all product mix and advise products to meet customer requirements
Be personally available to all customers to communicate and identify their needs and address their questions, concerns, or complaints
Deal with all customer complaints and maintain excellent service standard
Responsible to report to police for any fuel drive-off or shop lifting/break-ins
Prepare daily, weekly, and monthly sales transaction reports
Reconcile all cash/EFTPOS transactions and banking on a daily basis
Collect, analyse, and act on any competitor price movement and promotions
Provide proactive feedback to management about any changes required
Responsible for selection, training, and performance management of staff
Organize induction and product training for new staff
Instructing staff on how to handle difficult and complicated sales procedures
Manage any conflicts between the staff to ensure outlet performance
Prepare periodic shift roster for all staff and maintain timesheets
Ensure the business and staff compliance with Health & Safety Regulations
Maintaining a clean, hygienic, safe store environment for customers and staff
Conduct housekeeping on a daily basis and ensure all staff adhere to those standards
Ensuring Security CCTV is always maintained and operational
Maintain First Aid Kit and other safety equipment onsite in the outlet
Please apply with a detailed CV and your NZ visa status within 15 days.
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