Service Manager – Cleaning Services

23 hours ago


Auckland, New Zealand Pleasure Cleaning LTD. Full time

We are hiring a proactive Operations Manager to lead our cleaning teams across Auckland—a full-time role with a company vehicle, and career growth in a dynamic service environment.
Company: Pleasure Cleaning Services Ltd.
Location: Auckland, New Zealand Job Title: Service Manager – Cleaning Services Employment Type: Full-time, Permanent Start Date: Immediate Start ANZSCO Code: 149999 – Hospitality, Retail and Service Managers nec
About the Role Pleasure Cleaning Services Ltd is seeking a proactive, experienced Service Manager to lead and coordinate our cleaning operations.
This role is key to ensuring our clients receive consistent, high-quality service across residential, commercial, and industrial sites.
You’ll be responsible for managing daily operations, maintaining compliance, and supporting customer satisfaction.
       Key Responsibilities- Organise and oversee daily cleaning activities across multiple locations- Create and update cleaning schedules, procedures, and quality control systems- Monitor cleaning standards to ensure excellent hygiene and presentation- Ensure safe handling of cleaning chemicals and equipment in line with WHS guidelines- Recruit, train, and manage cleaning staff, including coaching and performance reviews- Manage inventory and maintenance of cleaning supplies, tools, and protective gear- Plan and execute special cleaning projects (e.g., deep cleans, post-construction clean-ups)- Ensure compliance with health, safety, and environmental regulations- Handle client feedback and resolve service issues- Promote services to new clients and assist with quoting new jobs- Conduct site visits, restock supplies, and support senior management- Perform hands-on tasks such as floor polishing and exterior cleaning- Monitor cleaner performance and ensure service consistency About You We’re looking for someone who brings:- Minimum 2 years of experience in cleaning or facility services- Strong leadership and team management skills- Excellent organisation and time management- Knowledge of cleaning industry standards, equipment, and safety protocols- A proactive, solution-focused attitude- Honest, reliable, and great communication skills
- Who can speak Portuguese, Spanish
- Ability to build strong relationships with clients and staff
 Why Join Us?- Growing company with opportunities for career development- Supportive team culture and professional environment- Competitive pay and performance incentives
Requirements- Must have legal working rights in New Zealand- Must be drug and alcohol free- Minimum 2 years of relevant experience- Must hold a full New Zealand driver's license.



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