Senior Atlassian Solution Consultant

1 week ago


Auckland, New Zealand Service Dynamics Full time

Consultants (Information & Communication Technology) Service Dynamics is a leading IT service management company dedicated to helping organisations optimise their operations through innovative solutions and expert consultancy.
We specialise in implementing, customising, and managing Atlassian products to enhance team collaboration and project management efficiency.
Position Overview We seek a highly skilled and experienced Atlassian Senior Consultant to join our dynamic team.
The ideal candidate will possess deep expertise in Atlassian tools, particularly Jira and Confluence, and will be adept at providing our clients with strategic guidance, design solutions, implementation, and support.
This role requires a combination of technical acumen, consulting experience, and excellent communication skills.
Key Responsibilities Provide clients with expert-level consulting and strategic advice on best practices and optimal use of Atlassian tools.
Conduct comprehensive assessments of client environments to develop tailored solutions that meet their unique business needs.
Lead the implementation, configuration, and customisation of Atlassian products (Jira, Confluence, Bitbucket, etc.) for clients.
Develop and deliver training sessions and workshops to enhance client teams’ proficiency with Atlassian products.
Troubleshoot and resolve complex technical issues related to Atlassian tools, ensuring minimal disruption to client operations.
Collaborate with cross-functional teams to integrate Atlassian tools with other enterprise systems.
Stay updated with the latest Atlassian product developments and industry trends to enhance service offerings continually.
Assist in pre-sales activities, including scoping projects, creating proposals, and participating in client meetings.
Experience5+ years of hands-on experience with Atlassian tools, including Jira and Confluence.
Proven experience in consulting and implementing Atlassian solutions for diverse clients.
Strong understanding of project delivery methodologies and their application within Atlassian tools.
Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
Strong communication and interpersonal skills, with the ability to interact effectively with clients and team members.
Atlassian certifications (ACP-100, ACP-120, etc.) are highly desirable.
Why Service Dynamics?Competitive salary and benefits package (incl.
Life and Trauma insurance and a Health Now membership)Opportunity to work with a talented team of experts in a collaborative and innovative environment.
Continuous professional development and opportunities for growth.
Flexible working arrangements, including remote work options.
Involvement in diverse and challenging projects with leading organizations.
Your application will include the following questions: Which of the following statements best describes your right to work in New Zealand? Report this job advert Don’t provide your bank or credit card details when applying for jobs.

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