Specialist Oral Surgery Assistant

4 days ago

Queenstown, New Zealand QTOMS Full time

We are looking for a reliable and considerate colleague to join our small but efficient team in the role of Oral Surgery Assistant for our Oral Surgeon, Dr Peter Hill. Our close-knit team goes above and beyond to support each other in creating a workplace we are all proud to be a part of.

You will be working in a spacious modern practice conveniently located in Remarkables Park shopping centre with weekday hours and no evening or weekends.

This is a part time role, the roster is set out as below (averaging 40 hours per fortnight):

  • Week one: OFF
  • Week two: 30-35 hours (Tuesday - Friday)
  • Week three: 30-35 hours (Monday - Thursday)
  • Week four: 6 hours (Wednesday morning)

Key Responsibilities:

As a Surgical Assistant at Queenstown Oral & Maxillofacial Surgery, you will play a vital role in ensuring the smooth operation of our practice and the comfort of our patients. Your specific responsibilities will include:

  • Following strict Infection Control Protocols to ensure the safety and protection of patients and staff.
  • Assisting the Oral Surgeon with all aspects of clinical treatment, including:
    • Providing professional and safe surgical assistance during treatments, ensuring adherence to correct procedures and safety protocols.
    • Setting up the operatory for each dental treatment, ensuring all necessary equipment and materials are prepared.
    • Performing safe and efficient room changeovers between appointments, following standard procedures.
    • Ensuring appointments run smoothly and on time by preparing treatment rooms in advance, keeping them well-stocked and organized.
    • Documenting patient details, appointment notes, clinical notes, and treatment plans accurately as directed by the provider.
    • Maintaining the highest standards of cleanliness and presentation in treatment rooms during and between appointments.
    • Performing sterilisation and lab work duties, ensuring all instruments are properly cleaned and ready for use.
    • Assist in taking and processing dental X-rays & 3D CBCT imaging.
    • Provide patient care and support, including explaining procedures and answering questions.
    • Maintaining patient confidentiality at all times, both within and outside of work.
    • Assisting the Oral Surgeon with all aspects of clinical treatment and consultations.
  • Assisting the front office team, including:
    • Scheduling and confirming patient appointments.
    • Processing referrals.
    • Greet patients in person and over the phone in a friendly and professional manner.
    • Respond to Patient emails and queries.
    • Process payments and manage patient files.
    • Assisting with other admin duties as requested.

Personal Qualities:

  • Possess strong interpersonal and communication skills to effectively communicate with patients, as well as organizational skills to manage patient records and scheduling.
  • Basic computer skills and proficiency with electronic health record software is preferred.
  • Detail-oriented, professional, empathetic, and patient-focused. Ability to work well in a team and handle stressful situations with tact and diplomacy is also important.

What we offer:

  • Competitive salary and benefits.
  • Ongoing training and professional development opportunities.
  • Collaborative and supportive work environment.
  • Varied role with surgery and administration.
  • The chance to make a real difference in people's lives through exceptional patient care

The successful candidate will be part of a specialist team where you make a tangible difference to people's lives. This is a rewarding career with pathways to grow within the practice to reach your full potential.

Experience preferred but we are willing to train the right applicant.

How to apply:
If you are passionate about being a part of the health care industry and meet the criteria above, we encourage you to apply. Please submit a copy of your CV to Emma and tell us why you are a good fit for our team: admin@qtoms.nz

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