Head of Project Operations, APAC

2 weeks ago

Auckland, Auckland, New Zealand George Clinical Pty Full time
Head of Project Operations, APAC (Mandarin Speaker)

Join to apply for the Head of Project Operations, APAC (Mandarin Speaker) role at Emerald Clinical.

At Emerald Clinical Trials, we are a global, full-service Contract Research Organization (CRO) with a rich heritage in the Asia-Pacific region. We are dedicated to advancing clinical research through scientific expertise and operational excellence, supporting biopharmaceutical, medical device, and diagnostic customers across all trial phases, from registration to post-marketing.

Our therapeutic expertise spans renal, cardiometabolic, and oncology—areas where we make a significant impact on improving global health.

At the heart of our success is our ability to combine global reach with local knowledge. Our on-the-ground teams work closely with local communities, building trust and ensuring diverse, representative patient recruitment. By prioritizing people, we deliver better engagement, more accurate data, and faster results—bringing therapies to patients in need.

Why Join Us?

At our core, Emerald Clinical Trials is committed to transforming clinical research by putting people first—both patients and our employees. By joining our team, you'll be part of a global network of passionate professionals working together to deliver better research and outcomes for millions worldwide.

Here's what makes us stand out:

  1. Purpose-Driven Work: You'll contribute to clinical trials that genuinely improve lives, with a focus on therapies in renal, cardiometabolic, and oncology.
  2. Global Reach, Local Expertise: Our teams connect with local communities, building trust and meaningful engagement for every trial.
  3. Collaboration and Innovation: Work in a culture that values diverse perspectives and creative solutions to solve global health challenges.

About the Role

The Head of Project Operations, APAC is a senior leadership position responsible for overseeing project delivery and clinical operations across the Asia-Pacific region. This role ensures the successful delivery of clinical trials by leading and developing high-performing teams, allocating resources effectively, and maintaining compliance with regulatory requirements. The position is critical in shaping the strategic direction of project operations while ensuring operational excellence and international competitiveness.

Your Responsibilities

Team Leadership:

  1. Recruit, develop, and manage project management and clinical operations staff.
  2. Provide training, mentorship, and performance management to ensure high team engagement and effectiveness.
  3. Foster a culture of collaboration, innovation, and continuous improvement.

Project Oversight:

  1. Ensure clinical studies are implemented with high quality, within budget, and on time.
  2. Oversee resource allocation for clinical research projects and drive operational efficiencies.
  3. Identify and mitigate risks to maintain compliance with regulatory and ethical standards.

Financial & Contract Management:

  1. Develop and manage department budgets, ensuring profitability and efficiency.
  2. Work with Project Managers to track project scope, revenue, and financial performance.
  3. Ensure adherence to contractual obligations and manage scope changes effectively.

Customer Focus & Business Development:

  1. Engage with internal and external stakeholders, including sponsors, hospitals, and regulatory bodies.
  2. Support business development activities by providing input on proposals and research opportunities.
  3. Drive a culture of high customer responsiveness and strategic partnership.

Quality & Compliance:

  1. Ensure adherence to Good Clinical Practice (GCP), Standard Operating Procedures (SOPs), and regulatory requirements.
  2. Collaborate with quality teams to address audit findings and implement corrective actions.
  3. Champion quality management initiatives to maintain high clinical research standards.

About You

We are looking for an experienced and strategic leader with:

  1. Bachelor's degree in a medical, science, or healthcare-related field, or equivalent experience.
  2. Minimum 15 years of clinical research experience within a pharmaceutical company or CRO.
  3. Proven leadership experience (8+ years) managing teams in clinical project management.
  4. Strong knowledge of ICH/GCP and regulatory requirements.
  5. Demonstrated ability to oversee multi-phase clinical trials across diverse therapeutic areas.
  6. Fluency in Mandarin and English is essential.
  7. Excellent interpersonal, negotiation, and stakeholder management skills.
  8. Ability to think strategically while ensuring high operational efficiency.

What We Offer

We understand that great work happens when people feel valued and supported. That's why we provide:

  1. Competitive Compensation: A tailored salary and benefits package to reflect your skills and experience.
  2. Flexibility: Enjoy hybrid or remote working arrangements, depending on your location and role.
  3. Career Growth: Access to a wealth of learning opportunities and a global network of scientific leaders to help you grow and develop in your role.
  4. Employee Wellbeing: Participate in programs and initiatives designed to promote work-life balance, health, and team connection, including global engagement surveys, recognition programs, and team-building events.
  5. Global Opportunities: Be part of a company with international reach, offering you exposure to diverse projects and clients.

Interested? Apply now and help us achieve our mission to improve the health of millions worldwide.

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