Desktop Support

2 weeks ago


Auckland CBD, New Zealand Total IT Global Full time
Desktop Technician will provide day to day local

Functions include:

  • Windows 710, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise antivirus solutions, Helpdesk ticketing systems.
  • Provide first level contact and problem resolution for customer issues.
  • Work with Third Party Vendors to remediate complex AV issues as needed.
  • Provide timely communication on issue status and resolution.
  • Maintain ticket updates for all reported incidents.
  • Install, upgrade, support and troubleshoot for printers, computer hardware.
  • Performs general preventative maintenance tasks on computers, laptops, printers.
  • Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
  • Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

Job Types:
Full-time, Fixed term contract

Ability to commute/relocate:

  • Auckland CBD, Auckland: Reliably commute or planning to relocate before starting work (required)

Application Question(s):
- working rights in australia

Experience:

- desktop support: 2 years (required)
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