Data Remediation Administrator

2 weeks ago

Hamilton, Waikato, New Zealand Genesis Energy NZ Full time

Reference # Posted on- 24 May 2024- Closes on- 30 May :55- Location(s)- Hamilton Office- Expertise- Administration, Contact Centre, Customer Service- Job level(s)- Experienced- Work type(s)- Fixed term full-timeAt Genesis, we have a healthy obsession with energy.

It means we look at the world differently.

It's this constant questioning that helps us re-imagine energy, from new ways to create it, to better ways to manage it.

Our aim? To create a brighter, more energy efficient future where we put control in our customers' hands.

About the Role:


Are you passionate about data and customer service? As a Data Administrator with us, you will play a critical role in ensuring our customer data is accurate and up-to-date.

Your meticulous attention to detail and commitment to quality will help us deliver exceptional experiences for our customers.

You will be tasked with:

  • Efficient Data Management: Process customer data updates swiftly and professionally, adhering to our business processes.
  • Customer Excellence: Strive to provide a superior experience for our customers, ensuring their data is handled with care.
  • Continuous Improvement: Identify and support initiatives that enhance our customer experience and reduce costs through insightful analysis.
  • Performance and Collaboration: Meet and exceed KPIs, collaborate effectively with the Customer Excellence Centre


This is a full-time role working 40 hours per week, fixed-term for 18 months based out of our Hamilton Central office.


About you:

  • Experience: Prior data entry experience is essential.
  • Skills: Excellent computer literacy, particularly in Microsoft Excel and Access
  • Behaviours: We value customer focus, reliability, attention to detail, resilience.

About us:

Genesis is proud to be an inclusive workplace; we celebrate difference and diversity and aim to empower our employees.

We're a business built on innovation and optimism; a place where we value our people and provide opportunities for them to build outstanding careers and a better New Zealand.

If this sounds like you, we'd love to hear from you

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