Client Relationship Manager
2 weeks ago
The company:
A large global freight forwarding business who's brand has a very strong presence in the market place, they also pride themselves on their excellent service offering across the entire supply chain.
The:
Role
:Managing a portfolio of corporate clients, building strong relationships and gaining a solid understanding of their business and needs.
Also capturing any opportunity to grow these accounts whilst ensuring a seamless and professional service is in place to meet & exceed clients expectations.
Duties:
- Manage a portfolio NZ clients
- Regular client visits forging strong relationships
- Strategically looking to grow these accounts
- Reviewing and implementing service level agreements
- Setting up and reviewing Standard Operating Procedures for each client
- Managing KPI reports
- Working closely supporting the client services team
Experience:
- A minimum of 3 years International Freight Forwarding experience
- Commercially savvy
- Excellent communication skills both written and verbal
- Analytical around reporting
- Ideally currently in an Account Management role or looking for the opportunity to step up into this role
SCR-rosalee-fitisemanu
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