Customer Relationship Manager

2 weeks ago


Manukau, Auckland, New Zealand Yakirelbaz IT Solutions Full time

Job Overview:

Responsibilities:

  • Develop and maintain longterm relationships with key clients.
  • Serve as the primary point of contact for client inquiries and issues.
  • Coordinate with internal teams to ensure timely delivery of services and solutions.
  • Identify opportunities to enhance customer satisfaction and increase client retention.
  • Conduct regular client meetings to understand their needs and gather feedback.
  • Assist in resolving customer complaints and issues effectively.
  • Collaborate with sales and marketing teams to identify new business opportunities.

Qualifications:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 3+ years of experience in customer relationship management or account management.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple clients and projects simultaneously.
  • Excellent problemsolving and conflict resolution skills.


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