Data Centre Technician 24/7 Shift Worker

2 weeks ago


Wellington, Wellington, New Zealand Datacom Full time
Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in
The Nuts and Bolts
About the Role
The role is based in a single location Abel and involves shift work. The 24x7 Data Centre Technician role undertakes operational activity within the Data Centre.

Undertaking scheduled and ad hoc tasks set out by the 24x7 Operations Manager along with the on-site Site Lead and Operators.

The Data Centre Technician performs a large number of remote hands and first level support tasks including installation of customer equipment, cables and cabling infrastructure.

You must maintain a strong customer focus, obsessing over customer deliverables and demanding the highest standards in operational deliverables.
About you

  • Experienced in customer IT support or Data floor specialist
  • Trouble shooting customer issues
  • Able to deal with emergencies and conflict situations calmly and effectively.
  • Extensive experience in operational efficiencies and operational process creation and reviews.
  • Ability to troubleshoot a wide array of technical issues
  • Understands and can implement best practice: Rack design o Hot/cold aisle o Efficient layout o Rack Cabling
  • Has proficient knowledge of systems and hardware that will aid in the monitoring and evaluation of tasks.
  • Good understanding of Health and Safety and compliance.

Responsibilities:


This role is responsible for undertaking operational tasks and acts as on-site support for the Data Centre Operations team who are actively engaged in the daily BAU running of our Data Centres.


  • Support the Data Centre Operator with Batch Services o Operating batch processes o Monitoring batch alerts and resolving issues
  • Providing First Level Support and Troubleshooting to clients
  • Undertakes the duties of an Operator or Site Leader (if applicable in your home data centre) in the absence of these roles at the time any of the duties assigned to these roles must be delivered.
  • Supporting Datacom's outsourcing facilities environment
  • Ensure that the Floor management at Datacom Data Centres is managed and maintained to industry leading standards. Ensure consistent and excellent management of data centre floor assets.
  • Completing all operational tasks
  • To provide Customer Service to data centre clients o Management of Customer facing activities and customer relationships o Installation and/or management of Data Centre infrastructure including power systems, IT and telecommunications equipment, cabling, racks etc.
  • Ensure adherence to (and documentation of) existing and new standards relating to customer change
  • Ensure all operational tasks assigned to you are completed and the status updated in Task Scheduler.
  • Assist Data Centre Operations in times of load and leave / sickness.
  • Major Incident
  • The care and presentation of our data centres.
  • Ensuring all Datacom security objectives are strictly adhered to.
  • Ensuring any deliverables in the areas of health & safety applicable to the role are met.
  • Delivering services that are fully consistent with our standards and processes (including by all your reports if applicable)
  • Being part of a culture of continuous improvement, seeking out efficiencies, service improvements, and new ways of working
Why you want to join us

  • Wellington, Wellington, New Zealand New Zealand Government Full time

    We are seeking a talented Network Operations Support Technician to join our Information Network Operations Centre (INOC). This is an entry level position with opportunities for progression as your experience, skill set and training increase.In the role you will be responsible for monitoring and troubleshooting a range of systems at the technical heart of the...


  • Wellington, Wellington, New Zealand Asia Pacific Healthcare Group Full time

    2x Medical Laboratory Technicians/ Trainees - BiochemistryPermanent Full-Time (80 hours per fortnight)Wellington SCL provides high-quality diagnostic pathology services to the community, healthcare professionals and their patients. Wellington SCL is owned by APHG NZ Ltd, a healthcare company committed to providing facilities and services that deliver...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    Residential Youth Workers, Oranga Tamariki—Ministry for ChildrenEpuni Care and Protection Residence, Lower Hutt, WellingtonPermanent, full time, shift work.Our Residential Youth Workers have an important role to play. They provide care and support to the young people in our care and encourage and motivate them to make positive choices. This is a permanent...


  • Wellington, Wellington, New Zealand Healthcare of New Zealand Full time

    NZCommunity Living is a national provider of a range of support options for children, young people and adults who live with a physical and/or intellectual disability. Our team is our greatest asset, and we are committed to employing and training the best people. NZCommunity Living is looking to put an energetic and motivated team together that will people in...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    Residential Youth Workers, Oranga Tamariki—Ministry for ChildrenTe Awe Specialist Group Home, Lower HuttOur Residential Youth Workers have an important role to play. They provide care and support to the young people in our care and encourage and motivate them to make positive choices. This is a real opportunity to positively influence young people, help...


  • Wellington, Wellington, New Zealand AsureQuality Full time

    Data Acquisition Technician:- Permanent Full Time (Tuesday Saturday Roster):Onsite free carpark + Training & DevelopmentWe have a permanent position available for a Data Acquisition Technician in our Wellington Laboratory.The OpportunityJoin the AsureQuality Data Acquisition Team and become an integral part of our Wellington Laboratory. As a Data...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    Epuni Care and Protection Residence, Lower Hutt, Wellington Permanent, full time, shift workOur Residential Youth Workers have an important role to play. They provide care and support to the young people in our care and encourage and motivate them to make positive choices. This is a permanent opportunity to positively influence young people, help them grow...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    Permanent Residential Youth Worker opportunities in our Supervised Group Homes in Heathcote, Rolleston and St Albans - Canterbury.Our Residential Youth Workers have an important role to play. They provide care and support to the rangatahi in our care and encourage and motivate them to make positive choices. This is a real opportunity to positively influence...

  • Support Worker

    2 weeks ago


    Wellington, Wellington, New Zealand Emerge Aotearoa Full time

    Paid study leaves and other staff development opportunities. Great staff benefits. Be a part of supportive and high performing team.He kōrero mō mātou | About UsEmerge Aotearoa is a national provider of mental health, addiction, disability, offender rehabilitation, wellbeing, and housing services. We believe that everyone is capable of living full and...

  • Senior Technician

    2 weeks ago


    Wellington, Wellington, New Zealand New Zealand Government Full time

    Te tūnga | The roleWe have a permanent full-time opportunity for a Senior Technician to join our Wellington Forensic Service Centre, based at our Kenepuru Science Centre in Porirua.You will provide technical assistance to Forensic Case Managers in the examination of items or samples for forensic evidence, as well as participating in a roster to deliver a...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    Mō mātou | About us:Our tamariki and rangatahi deserve to feel safe, have their voices heard, and be surrounded by loving whānau. At Oranga Tamariki—Ministry for Children, we're on a journey to ensure that it happens. We are a leading social work practice that is child-centred, trauma-informed, and effective for all cultures. We are a Ministry with a...

  • Casual Support Worker

    2 weeks ago


    Wellington, Wellington, New Zealand Healthcare of New Zealand Full time

    At NZCommunity Living, we are dedicated to support people with disabilities in New Zealand. Our Disability Support Services reflect our belief that all New Zealanders deserve to live fully, have equal opportunities, and achieve their ambitions.You will be part of a team who will provide a safe environment where people can develop confidence and new skills,...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    Te Whiwhinga mahi | The opportunity Based in Johnsonville, as a Transport Operations Centre Operator, you will play an active part in daily customer journeys and help ensure the New Zealand public is kept safe on the roads. You will manage New Zealand's transport network and respond appropriately to events reported by emergency services events, which may...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.We're working towards specific goals and targets that...

  • Contact Centre Staff

    2 weeks ago


    Wellington, Wellington, New Zealand Access Community Health Full time

    Access Community Health is looking for contact centre staffWe are based in Petone, Lower Hutt and are looking for contact centre staff to join our team, we have a variety of roles and shifts available both part-time and full-time. The starting pay for this role is $23.50 per hour. These roles have a start date of 8th of April 2024.The shifts we have...


  • Wellington, Wellington, New Zealand Spectrum Care Full time

    Part time (20hrs)Island Bay, Wellington$22.70 -$28.25 per hourDo you want: To have fun at work? Be empowering and be empowered? To challenge and be challenged? To learn and to teach? Work alongside a diverse group of people? To be creative in your thinking?If you have: A willingness to learn The ability to read situations and respond quickly Empathy Patience...

  • Support Worker

    2 weeks ago


    Wellington, Wellington, New Zealand Healthcare of New Zealand Full time

    At NZCL, we are dedicated to support disabled people in New Zealand. Our Disability Support Services reflect our belief that all people deserve to live fully, have equal opportunities, and achieve their ambitions.You will be part of a team who will provide a safe environment where people can develop confidence and new skills, build friendships with peers and...


  • Wellington, Wellington, New Zealand The Pact Group Full time

    Community Support Worker - Intellectual Disability Posted: 11/06/2024 Closing Date: 11/07/2024 Job Type: Permanent - Part Time Location: Wellington Job Category: Community Services and Development About Us Pact is a major provider of community, vocational and residential based intellectual disability, mental health and addictions services across...


  • Wellington, Wellington, New Zealand New Zealand Police Full time

    Shift Coordinator:NCCC -it starts with you- Based at PNHQ:- 24/7 Roster/Shift Work:- Police Employee:- Permanent:- JR4528767About the roleAs part of Insights and Deployment group, your role will ensure the Executive are informed of any risks and trends that can impact New Zealand and Police.To support the delivery of these outcomes the Shift Coordinator:...


  • Wellington, Wellington, New Zealand New Zealand Government Full time

    Mō mātou | About us:Our tamariki and rangatahi deserve to feel safe, have their voices heard, and be surrounded by loving whānau. At Oranga Tamariki—Ministry for Children, we're on a journey to ensure that it happens. We are a leading social work practice that is child-centred, trauma-informed, and effective for all cultures. We are a Ministry with a...