Employment Resolution Specialists

2 weeks ago

Hamilton, Waikato, New Zealand New Zealand Government Full time
New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day.

We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.


We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver 'Our Business' and achieve long-term change.

Employment Resolutions Specialist, it starts with you

  • Based in Waikato
  • Band G
  • Permanent
  • Nationally Advertised Vacancy
About the role


Police is committed to taking a holistic and people-centric approach to resolving any complaints or issues that arise that appear to breach our Code of Conduct and/or Values.

The purpose of the Employment Resolutions team is to manage and resolve conduct related matters using a values-based framework that has our people's hearts and minds at the forefront and allows our people to feel safe to talk and supports a high-trust culture.


The role of the Employment Resolutions Specialist is to provide high quality, timely and lawful advice to decision makers which ensure the Guiding Principles of the employment process are front of mind and in line with the Employment Relations Act 2000 and employer obligations.

This role also oversees the support and wellbeing of our people going through an employment resolution matter.

The Employment Resolutions Specialist will support fair outcomes for both our people and the organisation and when appropriate the use of alternative and/or restorative practices and the subsequent re-integration of staff back into the workplace after an employment process.

The Employment Resolutions Team (Te Ohu Manawanui) is a brand-new workgroup within Police.

In addition to this role, the team is made up of 39 people consisting of managers, team leads, other specialists and employment investigators.


Key Accountabilities:

  • Provide specialist employment advice, options and holistic solutions to decision makers and managers to achieve desired outcomes.
  • Responsible for the delivery, quality, and consistency of employment resolutions assessments, case management and outcomes.
  • Demonstrate and champion best practice around employment resolutions as they relate to misconduct and serious misconduct within Police.
  • Ensure areas of potential risk to Police image, trust and confidence and reputation with employee matters are identified and appropriately escalated.
  • Ensure any restorative practice processes or alternative pathways operate in a lawful, constructive and ethical way.
What you'll bring


Being part of the Police whānau is about being our best to ensure our communities are safe and feel safe.

Our Core Competencies provide a shared understanding of the behaviours, leadership and technical competence required for success at each level of Police.

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.


To be successful in this role, you will:

  • Have experience in supporting the resolution of complex employment issues, including disciplinary processes.
  • Have experience working effectively with external stakeholders including Unions and regulatory organisations.
  • Experience in working within a case management framework.
  • Have critical thinking and problemsolving skills to make sound decisions and conclusions.
  • Have a high standard of integrity and trust, particularly in respect of handling sensitive information.
  • Have strong interpersonal relationship skills and an ability to connect with and influence people at all levels of the organisation.
  • Have good working knowledge of employment law, including the principles of good faith and natural justice, processes and have experience advising on complex employment matters.
  • Know the impact of unconscious bias and how to manage own biases.
  • Have the ability to think 'outside the box' as it relates to solutions.
  • Have the ability to provide trusted advice and solutions to decision makers and their leadership teams on complex and highrisk matters


This role is set at Individual Contributor level, this means your key purpose is "to deliver or enable others to deliver Our Business".

To view the position description for this role please copy and paste this link into a new browser:
About us

Our mission is to prevent crime and harm through exceptional policing. Our vision is to be the safest country. Our purpose is to ensure everybody can be safe and feel safe.

Working Flexibly

Your wellbeing inside and outside of work is important to us. We're open to discussing flexible working options that work for both you and the

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