Service Supervisor

2 weeks ago

Hamilton, Waikato, New Zealand McAlpine Hussmann Full time

Are you looking to take on a new career challenge which will utilise your leadership, sales, and relationship-building skills? Then why not join the great team at McAlpine Hussmann
We have an exciting opportunity for someone to step into the Service Supervisor position in our Hamilton Service Team.

About the Role


We are looking for someone who is trade qualified in Air Conditioning and Refrigeration and can rely on their training and experience to oversee a varied customer portfolio and provide superior support to our clients.


Key to success in this role is someone who can build strong relationships and further develop sales with our existing and potential new client accounts.


Key responsibilities will include:

  • Collaborating with internal stakeholders and the National Contracts Department to meet internal and customer KPI's,
  • Overseeing the planning and service delivery across our maintenance contract commitments,
  • Promoting proactive service recommendations to our clients which will add value to their business operations,
  • Liaising with National Contracts and branch customers on jobs,
  • Maintaining health and safety standards.

We are seeking someone who possess the below experience and attributes;

  • IQP Qualification desired,
  • Ability to do quotations for maintenance and service jobs,
  • Excellent communication skills and strong interpersonal skills,
  • Ability to negotiate with suppliers/subcontractors,
  • Well organised with the ability to meet deadlines, plan, and prioritise,
  • Driven to achieve results and a desire to learn,
  • Ability to build and maintain key relationships both internally and externally.

About the Business:

McAlpine Hussmann is at the leading edge of providing commercial refrigeration and air conditioning throughout Australasia.

We have a global footprint and being part of the multi-national company Panasonic, we have access to international research and development and world-class products.

A role with us is a great opportunity to join a well-regarded and highly skilled team and expand your career in a rapidly changing industry.


Benefits and Perks:

  • Competitive remuneration and attractive overtime allowances
  • Company vehicle from a modern fleet available to use on weekends for reasonable private use
  • Extra leave entitlements after your fifth anniversary you will be entitled to an extra week's holiday leave per year and Long Service Leave to celebrate milestone anniversaries
  • Sick leave available from first date of employment
  • Up to $2000 for our 'Refer a Mate' Scheme
  • Discounted Health Insurance with Southern Cross
  • Reward and recognition platform with company discounts from a wide variety of vendors
  • Opportunity for ongoing development and career progression
  • Relevant onjob training provided
  • A great social place to work and a dedicated team who will support you to extend your current skills and grow your competencies
  • The successful applicant will be asked to do a preemployment drug screen and provide a satisfactory criminal conviction check._

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