Online Supervisor
2 weeks ago
Here at New World Te Rapa we pride ourselves on delivering an excellent shopping experience with great service and quality goods.
We are looking for a talented individual to join the team here at New World Te Rapa and guide our Online team to success.
This role will suit a person with at least 6 months experience in a Supermarket Supervisor RoleWe are looking for a person who:
- Manage, motivate, train and support the Online team ensuring that best practice policies and operational procedures are followed at all times
- Manage rosters in conjunction with the Store Manager
- Effectively plan, monitor and prioritise work progress from the start of the picking order life cycle to completion of order by Delivery and/or Click & Collect
- Effectively resolve any customer complaints or enquiries.
- Invoicing
- Ensuring all orders are picked, packed and processed correctly.
- Clean Full Driver's License
- Physically Fit, able to lift up to 20kgs.
- Maintaining department and vehicle housekeeping/ cleaning
- Build positive relationships with both internal and external customers.
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