Claims Specialist

2 weeks ago


Wellington, Wellington, New Zealand Parker Bridge Full time

Parker Bridge is currently looking for summer temps to join a tight knit contact centre for the next two - three months, with the possibility to extend or turn permanent. Ideally you will have a customer service background with recent contact centre, retail, or hospitality experience and can start as soon as next week

What you will be doing

  • Giving incredible customer service on an inbound line with approx calls per day
  • Help educate and inform customers via phone about their mobile phone claims and the best option to resolve their issues
  • Write informative notes and use the companies systems to update customer information and files with the correct information

A bit about you

  • Experience in a customer service ability to go above and beyond for the customer
  • Excellent verbal and written communication skills and the ability to build rapport
  • Positive and can do personality who wants to work in a close knit team
  • Confident, adaptable and resilient
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