Insights Manager

2 weeks ago


Christchurch, Canterbury, New Zealand City Care Full time

Job description:

Insights Manager - Christchurch
Citycare Property is a values-driven organisation that builds, operates, maintains and renews Aotearoa New Zealand's social infrastructure.

We are proudly Kiwi owned, and our community-centric values are well aligned to the local and central government customers who entrust us to care for their assets.

We take the responsibility of being a good Kiwi company seriously and we are continuously focused on ensuring our company is a force for good — particularly in the area of sustainability, in the broadest sense (social, environmental, cultural and economic).

Our company purpose is to
_Enhance the Wellbeing of our Communities__.

_The social infrastructure we take care of are spaces where communities gather, connect, share a sense of place and pride, or go to to receive essential services.

We champion and prioritise local people, local businesses and local needs.

The Opportunity


Citycare Property is currently going through an exciting period of change and we are seeking an experienced Insights Manager who can provide analytics and business intelligence solutions.

The Insights Manager will play a key role in delivering data and data literacy improvement and initiatives across the organisation.


This is a great opportunity to work with teams throughout the organisation to leverage company data to drive business outcomes.

You will support project teams with the implementation of business system improvements and turn complex data-driven insights into simple communication for the company at large.


Skills & Experience


We are looking for someone who is passionate about data, data literacy, data use, and the delivery insights to engage the wider business.

You will ideally have the following skills and experience:

  • Service management of an information technology production environment
  • Managing frontline IT staff as part of a technical support team
  • Extensive knowledge of desktop and mobile hardware and infrastructure hardware
  • Familiarity with the advanced principles of ITIL
  • Proven track record of developing and providing SLAs and Service Desk deliverables
  • Solid relationship management and performance management
  • Ability to motivate and direct staff members
  • Strong customer service orientation
  • Exceptional interpersonal skills, with a focus on listening and questioning skills

Benefits & Culture

  • Access to discounted health insurance; employee assistance programme; access to mental health first aiders; genuine opendoor across all levels of the organisation
  • Worklife balance, with flexi work options available; great team culture


Find out why people love working at Citycare Property and read about what a typical work day may look like.


Applications close Sunday, 29 January, 2023 at 11:55pm.
Are you looking for an exciting career opportunity? Join a leading, growing business and start your career with Citycare Property

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