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Administration Team Lead

3 months ago

Auckland, Auckland, New Zealand Te Rūnanga O Ngā Wairiki Ngāti Apa Full time
Job summary

The Administration Team Lead is responsible for overseeing the performance of the Administration Team and providing high-quality administrative support services.

The role also involves supervising the team's workload, ensuring timely delivery of work, and driving performance and continuous improvement.

Additionally, the Administration Team Lead provides executive/board support to the Executive Leadership Team and contributes to the overall smooth operation of the organization.

Job seniority: mid-to-senior level

Responsibilities

  • Manage and coordinate a professional and high-quality delivery from the Administration Team.
  • Champion and promote change with a focus on continuous improvement.
  • Communicate clearly and concisely across multiple channels and adapt communication style to different audiences.
  • Demonstrate leadership and team management skills.
  • Supervise and direct the day-to-day activities of the team.
  • Provide senior administrative and office management support.
  • Employ discretion, tact, and diplomacy when dealing with confidential issues.
  • Utilize Microsoft 365 office projects and generate reports.
  • Plan and manage multiple priorities and remain calm in challenging situations.
  • Demonstrate knowledge of the Employment Relations Act 2000 and Health and Safety at Work Act 2015.
  • Ensure high quality and accurate work.
  • Strive for excellent results and commitment to excellence.
  • Approach workload with an analytical and continuous improvement mindset.
Requirements

  • Relevant qualification or experience.
  • Demonstrable leadership and team management skills.
  • Proven experience in supervising and directing a team.
  • Proven experience in a senior administrative or office management role.
  • Exceptional interpersonal and communication skills.
  • Ability to handle confidential issues with discretion, tact, and diplomacy.
  • Proficiency in Microsoft 365 office projects and generating reports.
  • Ability to manage multiple priorities and remain calm in challenging situations.
  • Strong knowledge of the Employment Relations Act 2000 and Health and Safety at Work Act 2015.
  • High standards for quality and accuracy of work.
  • Commitment to achieving results and excellence.
  • Analytical and continuous improvement approach to workload.
Key Skills Needed

  • Exceptional interpersonal and communication skills
  • Leadership and team management
  • Supervision and direction of a team
  • Office management
  • Proficiency in Microsoft 365 office projects
  • Ability to handle confidential issues with discretion
  • Knowledge of employment and health and safety laws
  • Analytical and continuous improvement mindset
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