Internal IT Support Lead
2 weeks ago
Help Desk & IT Support (Information & Communication Technology)
Full time
Add expected salary to your profile for insights
- Use your expertise to lead digital support for a local company.
- Supportive team environment
- Enjoy a work environment that values a balanced and measured pace of life.
Please note this role is based in Christchurch and you would need to be willing to relocate if you were successful in your application.
Who is hiring?
Our client is a renowned, family-owned New Zealand company who are experts in their field. Starting from a small factory, they have grown to over 300 staff, with a state-of-the-art research, design, and production plant. Our client prides itself on its strong family heritage and corporate discipline.
The role:
- Provide overall IT leadership to internal staff
- Lead and drive the delivery of day-to-day digital support services.
- Manage technology-related incidents for internal teams.
- Provide training for upgraded software.
- Act as the key point of contact between internal business users and third-party IT vendors
What you will need:
As the ideal candidate, you will come from an IT background with sound experience in Microsoft 365 and other business applications, as well as the following:
- Previous experience in an IT Services delivery role.
- Experience supporting Microsoft 365 with a strong focus on SharePoint Online.
- Exceptional diagnostic skills for resolving complex technical issues.
- Strong communication skills with a passion for helping customers and achieving delivery service levels.
What's in it for you?
This is a real opportunity to grow with the organization and help deliver high-quality service to internal teams, something you can be proud of. They also have a team culture that is respectful, fun, and values your guidance, ideas, and contributions.
Other benefits include:
- Insurances
- Flexible working - Ability to work part of your week from home.
- Getting to work with a great company who are committed to supporting you
What's not to like?
For initial inquiries, please contact Marc Baxter at [email protected] or , or apply online here with your CV and covering letter stating reference 2600.
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