Operations Support Administrator

4 weeks ago


Manukau, Auckland, New Zealand The New Zealand Automobile Association Inc. Full time

Operations Support Administrator:

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Reference: 32199

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Posted on: 01 Sep 2023
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Closes on: 15 Sep :00

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Locations: Auckland
  • Central
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Job level: Experienced years)

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Work type: Full-time

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Additional info: Operations Support Administrator

What You'll Be Doing | Mō te Tūranga
This is a newly created role in our Channel Capability & Performance team.

We are looking for an experienced Administrator to provide operational and administrative support to ensure the smooth running of the business and enhance the effectiveness of the Channel Capability and Performance team.

This role will support all functions of the team; end to end business processes, knowledge management systems, customer feedback, communications, and performance reporting.


  • Efficiently handle queries and take appropriate action to ensure that the AA is represented in a professional manner
  • Assist with projects in consultation with the Channel Capability and Performance team, provide support with key project activities
  • Maintain the Channel Capability and Performance change plan
  • Support the Change and Communications Coordinator to create and circulate key messages to the Customer Experience division
  • Coordinate, meetings as required. Ensure that minutes are captured and distributed and agreed actions are logged and followed up

About You | Mōu


To be successful in this position, you'll be a team player who can build effective relationships with your immediate and wider team.

You are keen to learn and a natural problem solver. You will have administration experience ideally within a professional environment.

  • Excellent communication and interpersonal skills
  • Strong focus on detail and accuracy
  • Experience of delivering multiple initiatives concurrently
  • Strong computer skills intermediate proficiency in Word, Excel and PowerPoint essential

What We Offer | Ngā āhuatanga kei a mātou

  • Free AA Membership for you and your whānau
  • NZAA Super Scheme with 2% employer contributions on top of 3% Kiwisaver
  • A day off for your birthday
  • Hybrid working arrangement
  • Discounted insurance

Working with the AA | Me mahi tahi tatou ki AA


For over 120 years we've been helping Kiwis on their adventures Today, we're one of New Zealand's most respected and trusted brands.


From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members.

Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.

Come join us and take your career on its next adventure

***Applications close on Friday September 15th.


Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day.

We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.


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