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Campus Care Case Manager

2 months ago

Manukau, Auckland, New Zealand University of Auckland Full time
Company Description

Waipapa Taumata Rau
| The University of Auckland


Campus Life is a Service Division that supports an engaging and inclusive campus experience for students at The University of Auckland.

Campus Life operates a range of 'wellbeing services', such as Accommodation, Counselling and Health Services, that are aimed at removing personal barriers to academic success.

It also operates 'engagement' services such as support for student organisations, social and sporting events, volunteering and leadership support that are aimed at helping students to maximise the non-classroom dimensions of the university experience.


Te Whiwhinga mahi | The opportunity


The role of the
Te Papa Manaaki Case Manager is to provide health, wellbeing or conduct support and advice to students, staff and any member of the University community who has concerns about a student.

Using a case management approach, the Te Papa Manaaki Case Manager will gather information, triage, assess and identify the appropriate support for the student.


The Te Papa Manaaki Case Manager removes confusion for students and staff trying to navigate University processes and structures and gets them the right support, sooner.

Students are supported to overcome barriers to success and health impacts are minimised.

Responsibilities include:

  • Conduct psychosocial assessments and risk assessments and refer critical situations in a professional and responsive manner
  • Coordinate communication with those involved, including the person who raised the concern, the student/s and other parties as appropriate
  • Link students to the appropriate support, from internal selfhelp information to external specialist services, and document advice in a support plan
This is a
full-time (37.5 hours),
12 month fixed term position.
For more detailed information, please refer to the Position Description.

He kōrero mōu | About you
To be successful in this role, you will have the following:

  • Bachelor's Degree or equivalent in Nursing, Occupational Therapy, Social Work or similar field e.g. allied health
  • Current membership of a relevant professional body
  • A minimum of 3 years' experience working with or providing mental health support to students or young adults

Preferred:

  • Experience working or volunteering in a tertiary environment and an understanding of student needs
  • Knowledge or awareness of the issues affecting tertiary students and young adults
  • Cultural competence in working with the diversity of the student population.

Ngā āhuatanga kei a mātou | What we offer
The University of Auckland is New Zealand's leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world's most liveable cities.

The University is committed to providing an excellent working environment through:

  • Flexible employment practices (including working from home, flexible hours)
  • Up to 6.75% company superannuation scheme
  • A competitive salary with five weeks' annual leave


In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services.

For more information, please visit Staff Benefits.

Me pēhea te tuku tono | How to apply
Applications must be submitted online, by the closing date of 20 March 2023 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.

Additional Information

**_
Equity_

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