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Customer Services Officer
4 months ago
We are looking for someone who is as passionate about Porirua City as we are; a team player who'll thrive on providing a great experience to our customers.
We love our mahi and think you will too.
We need someone who can hit the ground running, so you must have contact centre experience in a problem solving and investigative role preferably from central/local government or a utility company environment.
All about the role
Are you looking for variety and a challenge? This is a great opportunity that will be highly sought after.
Your day will be busy and varied as you:
- respond to all kinds of queries from our customers, by various channels, making sure they feel understood and important
- support our business by taking bookings and logging requests
- use your initiative to resolve problems and keep your customers and colleagues informed.
This role is for a 1-year fixed term.
All about you
- demonstrate initiative in problem solving and investigating to assist the resolution of customer queries
- have excellent Microsoft Word and Excel skills
- demonstrate local knowledge of Porirua City and a desire to be a valued member of our team
All about Porirua City
Our city is changing, and we need skilled people to help make that happen. Working for Porirua City is an opportunity for you to make a real difference in the community. You'll be welcomed into a team that's collaborative, values input and empowers you to make things happen. To top it off, the harbour and bush are at your doorstep; it's the perfect place to work.
What you need to do now
Come and join our dynamic and community focussed contact centre team. For more information, please contact Ashley Gore on
Applications need to be received via our Careers Portal by Wednesday 29 March 2023.
Fixed Term Full Time
Job no:
Location:
Porirua
Closing Date:
Wednesday, 29 March 2023