![AA New Zealand](https://media.trabajo.org/img/noimg.jpg)
Customer Liaison Consultant
3 months ago
At the AA our goal is to help New Zealanders be protected from unexpected events - from vehicle breakdowns to protecting the things that mean the most to you. When you work at the AA you are working for one of the most respected brands in New Zealand
The AA exists to provide excellent service, guidance and value to our 1.9 million Members - this is the heart of the AA and defines everything we do.
**The role**
You will be the face of the AA, offering a customer centric approach to those that visit our AA Centres by greeting them on arrival to determine the reason for their visit, assisting with simple transactions and managing the customer flow and queues.
**What do I need to succeed?**
- You must be able to learn quickly
- Have previous experience in a customer service/concierge environment
- Be outgoing and self-motivated
- Have great communication skills
- Enjoy dealing with customers
- Have a confident and calming nature with an ability to recognise and de-escalate situations as they arise
- Enjoy working as part of a team
**Why work at the AA?**
- From day one we'll invest in your growth and learning and encourage you to take ownership of your on-going development with access to our free online learning modules
- Join our Superannuation scheme
- Receive fantastic discounts across our range of products, including insurance and AA membership
- We are a Living Wage employer
- Be part of an inclusive and diverse work environment
**If this sounds like you then come join the AA and see where a career with us will take you
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