Operations Lead

2 weeks ago


Wellington, Wellington, New Zealand Health New Zealand - Te Whatu Ora Full time
Operations Lead - People & Communications

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Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be part of it...

Te whiwhinga mahi | The Opportunity

We know that when Resident Medical Officers (RMOs) are well-supported to grow and develop their skills they are better able to meet the diverse needs of their patients and contribute positively to the overall health and well-being of their communities.

Join our newly established Resident Doctors Support Service (RDSS) team where you will have the opportunity to make a difference to the future medical workforce of Health NZ - our Resident Medical Officers.

Our team is working to achieve the vision for our RMOs - "to support the efficient delivery of a well, well trained medical workforce for today and into the future". Our small national team is supported with a strong network of local RMO units who deliver support services to the Resident Medical Officers in our health system.

Join us during an exciting phase where we will be working collectively on initiatives and programmes to transform and continually improve the experience for RMOs and enhance their wellbeing and support them to continue to provide optimal care to our whanau and communities.

  • Experience working in complex healthcare operational settings, preference for experience managing RMO operations - minimum 7 years.
  • Experience in advocating change and leading people in a changing and complex environment.
  • Knowledge of Resident Doctor or Medical workforce environment, training, and employment settings.
  • Experience developing options and provide advice, particularly in complex or contentious policy, specialist, or technical projects.
  • Demonstrates willingness, and ability, to build constructive/effective relationships with stakeholders to develop a sound understanding of their operational environment and context.
  • A commitment to being a good Te Tiriti partner in all your actions. This includes an understanding of the significance of and obligations under Te Tiriti o Waitangi, and the ability to apply Te Tiriti principles in a meaningful way in this role
  • Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth

Ko te mahi e tika ana mō te ao hurihuri nei |Work that suits today's ever -changing world

Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don't require an in-person element, we encourage you to 'work from where you are.' We want our national teams to be made up of diverse people from across the motu, just like our health system.

Nau mai, uru mai | Come and join us

When you join us, you become part of transforming the health system. This is a once in a life-time change,that will touch the lives of everyone in Aotearoa, and future generations.

Our name, Te Whatu Ora, means 'the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.

We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience and outcomes for those traditionally not well served by the system - Māori, Pacific and Disabled People.

We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.

We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Me pēhea te tuku tono | How to apply

To view the position description and/or apply for the role (by submitting your cover letter and CV), please click "APPLY NOW." For tracking and reporting purposes, all applications must be submitted through our online career portal. If you have any questions about the role, please feel free to contact Matt Kelly at

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