Claims Consultant

2 weeks ago


Manukau, Auckland, New Zealand Tyler Wren Full time
1-2 years of claims experience

  • Easy to reach offices on Auckland's North Shore
  • Growth and career development opportunities

About the role:


You would be responsible for assessing, managing and settling domestic and commercial claims as well as supporting the client throughout the claims process.

This is a relationship driven role where you will be in constant communication with your clients, brokers, insurers and loss adjusters and assessors.


Responsibilities of the role:

  • Thoroughly and accurately investigating claims
  • Building relationships with insurers to maximise client advocacy
  • Learning and understanding all the major classes of insurance that are provided to your clients
  • Overseeing the endtoend processing of claims within your delegation authority
  • Deciding on the appropriate resolution based on the factors surrounding the claim
  • Logging all actions taken throughout the claims' process
  • Maintaining a clientcentric approach at all points of the process

About you:

  • 12 years of claims experience within a brokerage preferred
  • Excellent verbal and written communication skills when interacting with clients and brokers
  • Able to build and maintain effective relationships
  • A high level of accuracy, with a keen eye for detail
  • Strong problem solving skills and naturally analytical
  • Ensuring you are familiar with all 12 standards of the new Financial Services Legislation Amendment Bill


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