Current jobs related to Claims Technical Manager - Manukau, Auckland - TOWER Insurance

  • Project Manager Sr

    2 months ago

    Manukau, Auckland, New Zealand FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Business Administration Travel Percentage : 5 - 10%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology....

  • Client Relationship Delivery Manager

    3 months ago

    Manukau, Auckland, New Zealand FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 5 - 10%We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and...

  • National Technical Manager

    3 months ago

    Manukau City, New Zealand Ventia Full time

    **National Technical Manager** **About you** Highly motivated, have strong demonstrable experience in Electricity Supply Transmission Substations and/or, Generation and/or Distribution Network areas. In addition to holding an Electricity Supply L4 (or higher) qualification or equivalent, you hold a an EWRB electrical worker registration and either have or...

  • Technical Sales Representative/ Store Manager

    4 months ago

    Manukau City, New Zealand Gadgets experts limited Full time

    Job Advertisement: Technical Sales Representative / Store Manager GADGETS EXPERTS LIMITED, a leading technology retail store, is seeking a motivated all rounder and customer-oriented individual to join our team as a Technical Sales Representative / Store Manager. This exciting position offers a competitive pay rate of $30 per hour and requires a commitment...

  • Technical Trainer

    3 weeks ago

    Manukau City, New Zealand Ford Motor Company Full time

    **What you'll do...** As a Technical Trainer based in Auckland, you will be responsible for delivering Curriculum training, New Model Training (NMT), and Performance Improvement training to Ford Technicians across our Dealership network. You will assist Dealers with Technical Training Plans for Technicians, help review technical training and course...

  • Technical Sales Representative

    2 weeks ago

    Manukau City, New Zealand Nistech E&E Ltd Full time

    Key Information Nature of employment: Permanent full-time Remuneration: $30 to $34 per hour Overtime rate: at the rate of normal salary for any time worked in addition to an ordinary work week Minimum guaranteed hours of work: 35 hours per week. Maximum hours of work: 37.5 hours per week Location of work: Nistech office in Browns Road, Manurewa,...

  • Technical Sales Representative

    2 weeks ago

    Manukau City, New Zealand Nistech E&E Ltd Full time

    **Key Information** - Nature of employment: Permanent full-time - Remuneration: $30 to $34 per hour - Overtime rate: at the rate of normal salary for any time worked in addition to an ordinary work week - Minimum guaranteed hours of work: 35 hours per week. - Maximum hours of work: 37.5 hours per week - Location of work: Nistech office in Browns Road,...

  • Technical Services Veterinarian Anz

    4 months ago

    Manukau City, New Zealand Boehringer Ingelheim - Animal Health Limited Full time

    **The Position**: An exciting job opportunity is now open as a Technical Services Veterinarian ANZ - Ruminant in our Animal Health business. This position is a permanent, full-time role based in New Zealand and will report directly to the NZ Business Segment Manager. **Tasks & Responsibilities**: - Collaborate with the marketing team to develop brand...

  • Technical Business Consultant- Salesforce

    5 months ago

    Manukau City, New Zealand Service Foods Full time

    **The role**: - Collaborate with stakeholders and Salesforce development team using tools such as Process Builder, Flow. - Integrate Salesforce in various departments through documentation, training and continuous improvement. We are on the hunt for experienced and enthusiastic consultant who can demonstrate their Salesforce experience at Service Foods....

  • Customer Service

    3 months ago

    Manukau City, New Zealand Service Foods Full time

    **Do you thrive on helping others and have a knack for solving problems?**: - ** Do you have an IT qualification and a strong knowledge of ERP and CRM systems?**: - ** Do you enjoy Customer services?**: - ** Are you available to work evenings and enjoy a fast-paced environment?**: - **If so, we want to hear from you!** **With a focus on customer...

  • Vision & Hearing Technician (Part Time) Kidz First

    4 months ago

    Manukau City, New Zealand Te Whatu Ora – Health New Zealand Counties Manukau Full time

    **Part Time 0.8FTE, Permanent** **Remuneration as per Pay Equity Claim Settlement Agreement** Counties Manukau District is seeking a Vision and Hearing Technician to work with children between the ages of 4 - 11 years in our community. We will provide you with the Technical Training for this role. You will need excellent communication skills and a grasp of...

  • Purchasing Coordinator

    4 weeks ago

    Manukau City, New Zealand Nestle Operational Services Worldwide SA Full time

    At Nestle, we are seeking a detail-oriented Purchasing Coordinator to oversee transactional processes and documentation for Direct Material Procurement and Claims. The primary responsibilities include ensuring timely supply of materials to the Factory, building strong relationships with vendors, and achieving high levels of supplier service. Additionally,...

  • Account Manager

    4 months ago

    Manukau City, New Zealand Madison Recruitment Full time

    Auckland base with national travel - Base salary, bonus, vehicle, fuel card, free GP visits after 3 months! - Uncover new business opportunities within New Zealand **The Client** Are you ready to make a splash in the building industry? Join one of New Zealand’s leading companies in designing and engineering water solution products that revolutionize...

  • Project Manager Sr.

    2 months ago

    Manukau, New Zealand FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Business Administration Travel Percentage : 5 - 10%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and...

  • IT Manager

    3 months ago

    Manukau City, New Zealand Service Foods Full time

    Are you a skilled and experienced IT professional with at least 8 years of experience in IT role and 2 years in a senior IT role? - Are you looking for a challenging and rewarding career opportunity with the largest privately owned food service distributor in NZ? **The role**: - Work along with the head of IT to ensure the smooth operating of the IT...

  • Planning and Maintenance Manager

    3 months ago

    Manukau City, New Zealand Nestle Operational Services Worldwide SA Full time

    **Position Snapshot** Location: Cambria Park, Wiri, Auckland Duration: Full time, Permanent 3+ years’ experience in a similar role **Position Summary** Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality...

  • Civil Site Engineer

    1 month ago

    Manukau City, New Zealand 485-328-10 Full time

    Position: Civil Site EngineerNumber of Position Available: 1Location: Auckland RegionPayrate: $33.50 per hourMinimum Hours of Work Per Week: 30Maximum Hours of Work Per Week: 40These are full time permanent positions. RequirementsMust have at least 3 years of work experience as civil site Engineer or Site Engineer or worked as engineer in civil contruction...

  • Category Assistant

    3 months ago

    Manukau City, New Zealand Service Foods Full time

    **We are looking for a dedicated Category assistant to join our Category management team in our National support office located at Mangere, Auckland.** You will be reporting to the Category Manager with overall reporting to GM - Category Management. This is a full time permanent role. **The job**: As our Category Assistant you will be assisting and...

  • Civil Site Engineer

    1 month ago

    Manukau City, New Zealand 485-328-10 Full time

    **Position**: Civil Site Engineer **Number of Position Available**: 1 **Location**: Auckland Region **Payrate**: $33.50 per hour **Minimum Hours of Work Per Week**: 30 **Maximum Hours of Work Per Week**: 40 These are full time permanent positions. **Requirements**: Must have at least 3 years of work experience as civil site Engineer or Site Engineer or...

  • Technical Service Advisor

    4 months ago

    Manukau City, New Zealand Stellar Recruitment Full time

    $70,000 - $90,000 - Full Medical Insurance for You and The Family - Manakau-Based Dealership **About the Company**: - Respected truck business who actively promote their ethical values - Exclusive dealers for the most respected truck brands - Investing heavily in their CRM and utilising technology for commercial gain. **About the Role**: - Inspect each...

  • Rental Administrator

    4 months ago

    Manukau City, New Zealand New Age Rentals Ltd Full time

    New Age Harcourts Limited based in Auckland is looking for a Rental Administrator (2 Positions) to work alongside our dynamic and growing rentals team. This is a permanent full-time position with a minimum of 30 hours per week. We are looking for someone who can demonstrate the skills to be able to manage all the aspects of the rental operations in the...

  • Accounts Receivable

    3 months ago

    Manukau City, New Zealand Madison Recruitment Full time

    On-going training and development throughout your career - Penrose location with free parking onsite - Flexible hours and the opportunity to work from home **About the Company & Culture**: Our client is a dynamic and forward-thinking company specialising in designing and installing intelligent systems that control and monitor the environment within...

Claims Technical Manager

4 months ago

Manukau, Auckland, New Zealand TOWER Insurance Full time

Tower is recruiting for Claims Technical Manager:

-
6-month fixed-term opportunity:

-
Event response to support our clients across Aotearoa.

Why you'll love working with Tower


At Tower, we put our people first and pride ourselves on creating a diverse and inclusive space that provides opportunities for everyone to thrive.

As a uniquely Kiwi and Pacific insurer operating for almost 150 years, with roots all the way back to Dunedin, we embrace and encourage our people to bring their whole selves to work.

We celebrate all ages, genders, sexual orientations, races, religions, and anything else that helps to make our people special. We are proud holders of the Rainbow Tick which is an important symbol for us.

What will you be doing?


The purpose of this position is to contribute to the success of Tower's business by providing technical expertise to the claims team.


This role will represent our customers to the wider Tower team, lead process improvement within claims and provide insight to the Claims team to deliver in line with our Southern Star to deliver beautifully simple and rewarding experiences that our people and customers rave about.

You can always expect to be across the following:

Strategic and Financial:

  • Act collaboratively with other Claims Managers and members of Tower to deliver the Tower strategy.
  • Prepare and submit legal queries/opinions requests.
  • Attend ICNZ and EQC meetings as required and act as Tower representative. In collaboration with the management team, ensure the consistent and excellent execution of agreed customer service processes and management practices.
  • Solely responsible for the preparation, management and resolution of claim complaints including the preparation of documents for the Insurance and Financial Services Ombudsman.
  • Collate Insurance & Financial Services Ombudsman rulings and disseminate relevant findings to claims team and wider Tower teams.
  • Report to appropriate stakeholders IFSO rulings that impact on policy interpretation and the principles of construction and collaborate to enhance product/policy wording.

Customer:

  • Represent our customers to the wider TOWER team and collaborate in continuous improvement for product offerings & customer service.
  • Responsible for the independent claim reviews for claim complaints including the preparation of documents for the Insurance and Financial Services Ombudsman.
  • Monitor and ensure timely and effective resolution of customer complaints and issues and assess root cause so that improvements can be identified and implemented.

Staff:


Ensure Claims team and Senior claims consultants have continuous technical coaching and development opportunities in line with their development objectives.


What you'll need


You will bring your excellent interpersonal skills, verbal and written including the ability to engage with empathy and understanding at all levels with internal & external parties.


To be successful in this role, you will also be able to demonstrate the following:

  • Minimum of 6 years' experience in insurance essential to the role with an in-depth understanding of general insurance principles/practice and complex legal principles and policy in relation to insurance contracts.
  • Good understanding of external factors that induce fraud and/or result in claims leakage
  • Strong experience with claims that escalate to involve multiple external parties: Arbitration, Legal, Police, Insurance and Savings Ombudsman, Investigators

What we'll bring to the table


In addition to a competitive salary, we offer a range of perks and benefits to celebrate and look after our Tower employees.


Highlights include:

  • 4 weeks annual leave
  • Wellness leave instead of sick leave so you can proactively look after your health and wellbeing before you get sick
  • Flexible workplace opportunities at our beautiful new Fanshawe St office
  • Discounts on Tower insurance products of up to 50%
  • Retail deals and discounts