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Nz Field Service Engineer Ic

2 months ago

Manukau, Auckland, New Zealand Getinge Full time

Based in Auckland, we are currently seeking a motivated and passionate
Field Service Engineer - Infection Control to join our Service Team.

You will be responsible for conducting Preventative and Reactive Maintenance for Getinge equipment based at our customer sites, creating and maintaining strong relationships with our customers, and supporting other Getinge Field Service Engineers as necessary.

You will be managing the greater Auckland territory with metro and regional travel required around the North Island. This is not limited to travel across NZ when needed.

In this role you will be responsible for:

  • Building strong relationships with Getinge Customers through effective customer service and interpersonal skills;
  • Conducting Preventative and Reactive Maintenance for Getinge equipment based at our customer sites;
  • Supporting installations of Getinge capital equipment;
  • Troubleshooting issues which present occasionally in equipment, and ensure that the product is returned to a fully functional level enabling the customer to continue their business operations;
  • Liaise with the Getinge Service Coordination team prior to attending customer sites; ensuring that you are effectively prepared to resolve the customer's issues;
  • Completing Service Documentation within a mobile device

Mandatory requirements:

  • Electrical or EST licence allowing you to perform work on 380VAC equipment
  • A mechanical aptitude;
  • A valid Driver's Licence
  • Right to work in New Zealand
  • Excellent interpersonal skills and a customer service orientation
  • Are able to work under pressure to tight deadlines;
  • An ability to work as part of a team;

Desirable background:

  • Previous experience as a Field Service Engineer or Technician, ideally in the MedTech sector
**_
Successful applicants will be required to undergo relevant references, police, and medical checks prior to appointment._

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