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Sales Support/Appointment Booking

3 months ago


Auckland, Auckland, New Zealand Unicrest Group Full time
We are desiring to recruit an enthusiastic Sales Support/Appointment Booking to join our innovative team at Unicrest Group in Otaika, Northland.
Growing your career as a Full time Sales Support/Appointment Booking is a fantastic opportunity to develop necessary skills.
If you are strong in research, planning and have the right work ethic for the job, then apply for the position of Sales Support/Appointment Booking at Unicrest Group today

About the business:

Unicrest Group is the parent company of Shedline Marquees and our global brand, Shadowspec Umbrellas.

We are an established, progressive, family owned business with close to 30 years of industry knowledge and experience.

At Unicrest, we believe a level of excellence is essential to a successful business. We do our utmost to achieve this, not only within our team but also with our suppliers and most of all, with our customers.

In our team, we value communication to ensure everyone is enjoying their role and their work within the company.

This Role:

We are looking for a sales support representative who has a positive mindset, plenty of drive, passion to succeed and willingness to go the extra mile to support our clients and wider team. In this role, you will be working alongside our existing support team and Key Account Managers.

You will provide support to an array of customers while assisting with proactive outreach to new potential dealers and resellers. Outreach will include booking appointments for the Key Account Managers and constantly managing their calendar

Key responsibilities include:

  • Representing our company in a professional and polite manner
  • Appointment setting and calendar management for Key Account Managers
  • Assisting with onboarding and training new resellers and dealers
  • Processing orders from resellers and dealers
  • Assisting Key Accounts with technical product queries
  • Follow through with clients to provide an exceptional experience

Skills and Experience required:

  • Experience with cold calling and appointment setting (call centre experience an advantage)
  • Proficient in basic Microsoft programs (Outlook, Excel)
  • Typing speed faster than 36 wpm (touch typing an advantage)
  • Ability to cope under high pressure situations
  • Ability to retain information and take detailed notes as interruptions will be frequent
  • Able to schedule own day, prioritize tasks and manage time efficiently
  • Strong email etiquette
  • Confident in spelling, grammar and punctuation
  • Familiar with CRM systems (creating contacts, logging interactions, creating orders etc.)
  • Flexible start/finish times to accommodate different time zones (preferred but not essential)
  • Reliable, hardworking and ultimately a team player

Qualifying Values (the right to play in the team):

Honesty, Integrity, Attitude, Sense of Humour, Willingness, Commitment, Hard Work, Trust, Support, Respect, Humility and Flexibility.

Core Values (how do we behave):

  • Together we win-We all do our role to the very best of our ability and rely on others to do the same; sharing, encouraging and supporting each other while celebrating our progress.
  • Shaping Tomorrow -We have an intentional focus on improvement, a growth mindset, are open to new ideas and embrace change through continuous innovation that reshapes our industry.
  • We Care - We are committed and loyal to the company and each other, go out of our way for others and are prepared to go above and beyond. The actions of each individual matters and impacts whole team. We choose our attitude and what we say, we do.

Benefits of this role:

  • We are in an exciting period of global growth with opportunities to advance and improve your career.
  • We work hard at work, but ultimately we live for our families, so unless it's necessary - when not at work, we're not at work.
  • We have a great kitchen, coffee machine, ping pong table, oven and general cooking facilities you can use
  • A strong culture of trust and support from management and the team in general.
  • We operate Monday - Friday and do not require our team to work on weekends or public holidays

Benefits of working as a Sales Support/Appointment Booking in Otaika, Northland:
● Unlimited Growth Potential
● Rapid Progression
● Leading Industry Pay

Original job Sales Support/Appointment Booking - with Growth Opportunities posted on GrabJobs . To flag any issues with this job please use the Report Job button on GrabJobs.

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