Senior Sales Engineer

1 week ago

Auckland, Auckland, New Zealand Rapid7 Full time

At Rapid7, we are committed to empowering our customers with the tools and insights they need to stay ahead of evolving cyber threats. Our technology estate includes a comprehensive portfolio of security solutions, including vulnerability management, incident detection and response, and threat intelligence. Our core values of innovation, collaboration, and customer-centricity drive us to deliver exceptional products and services that help organizations protect their digital environments and achieve their security goals.

About the team

Our Sales Engineering team partners closely with all areas of our business, but is especially strong with our Account Executives in a pre-sales role to develop and position solutions involving Rapid7's security solutions and services. The SE team consists of a group of driven, knowledgeable colleagues, where there is a lot of synergy and respect. Due to the smaller size of the local team, you can really make an impact and influence future capabilities and growth.

About the role

As a Senior Sales Engineer at Rapid7, you will be a pivotal player in driving our sales strategy and will be pivotal in driving customer success. You will leverage your deep technical expertise and industry knowledge to partner with all parts of our business, and provide solutions that address customer needs. Your role will involve demonstrating the value of Rapid7's security solutions, managing pre-sales activities, ensuring customer success, and building strong relationships with clients.

An SE is an integral part of the go-to-customer team, helping our customer's solve security challenges. If you are comfortable going toe-to-toe in a technical discussion with engineers before shifting gears and having a conversation with a CISO, this may be the opportunity for you

In this role you will:

  • Support Account teams with their opportunities to ensure a high rate of success and achieve revenue targets, by assessing customer information, identifying and addressing problem areas, formulating relevant solutions, and presenting solutions effectively.
  • Collaborate with the sales team to understand client needs and articulate technical solutions effectively.
  • Conduct in-person and remote product demonstrations, presentations, and proof-of-concept sessions to showcase the capabilities and value of our cybersecurity solutions.
  • Provide pre-sales technical support to assist clients in understanding the technical aspects of our products. Engage with the customer as their technical contact throughout the pre-sales evaluation cycle, demonstrating how Rapid7 products meet the customer's business and technical needs
  • Stay abreast of the latest cyber security threats, technologies, and industry best practices.
  • Conduct training sessions for clients, channel partners and internal teams to enhance their understanding of our products and services.
  • Provide event talks and on-stand demonstrations at seminars or events and industry trade shows
  • Assist with the deployment and implementation of cybersecurity solutions, providing on-site and remote technical support as needed.

The skills you'll bring include:

  • A genuine interest in helping your customers achieve their goals
  • A real passion for learning new skills and technologies
  • Assists sales in technical qualification.
  • A technical background, preferably in the Security space
  • In-depth knowledge of multiple Operating Systems and Security Solutions
  • The ability to relate to and engage members of both the technical and non-technical community
  • Highly competent interpersonal skills, in English.
  • Must be able to present effectively in front of large groups, both technically and non-technically oriented.
  • The ability to be self-driven, enthusiastic and determined to succeed
  • An strong understanding of the sales process and the roles and responsibilities involved

You might also have:

  • Experience of working in a startup or other fast-paced environment
  • Experience as a security practitioner within a commercial or public-sector organization
  • A good understanding of network topology, TCP/IP network configuration and components (firewalls, routers, etc.)
  • Expertise in IT, Security Operations, Vulnerability Management, Incident Response, Threat Intelligence, DevOps, Application Security or Security Automation
  • Expertise in one or more cloud environments. For example; AWS, Azure, GCP or Oracle Cloud

We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.

About Rapid7

At Rapid7, we are on a mission to create a secure digital world for our customers, our industry, and our communities. We do this by embracing tenacity, passion, and collaboration to challenge what's possible and drive extraordinary impact.

Here, we're building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 11,000+ global customers ahead of whatever's next.

Join us and bring your unique experiences and perspectives to tackle some of the world's biggest security challenges.

#LI-SM1

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