Information Management Advisor

2 weeks ago

Wellington, Wellington, New Zealand New Zealand Customs Service Full time
_Competitive salary, Wellington based role with flexible working_
- _Be part of an amazing team with a great culture_

  • New Zealand Customs Service (Customs) | Te Mana Ārai o Aotearoa protects New Zealand against threats to the border. Do you want to make a positive difference to the protection of New Zealand's border from serious threats, the facilitation of legitimate trade and travel, and the collection of customs and excise revenue on behalf of the Crown._


Customs is currently undertaking a large programme of work in Information Management, and we have an exciting opportunity for an Information Management Advisor.


Primarily, this role is to work within the Information Management team to gain insight of the information management lifecycle and provide support with the implementation of policy, and compliance with relevant legislation.


The Information Management team is responsible for designing and implementing the systems, process, procedures for the handling and management and disposal of information assets held within NZ Customs.

NZ Customs has a significant amount of information datasets, records, and documents, and this role will assist the business to ensure these assets are managed appropriately.

This is a permanent full-time role, reporting to the Product Manager, Information and Data, and is based in Wellington.

Your responsibilities in this role will be to

  • Contribute and assist with the development of information management policies, compliance processes, frameworks and services;
  • Develop methods that ensure records are managed to agreed policies, standards and procedures;
  • Develop the implementation and maintenance of recordkeeping functions such as retention and disposal schedules;
  • Coordinate the delivery of an enterprisewide, user education and communication programme that meets the needs of the business and users;
  • Responsible for maintaining and updating user support materials and communications including elearning modules and intranet pages.

To be successful as an Information Management Advisor, the appointee requires the following knowledge, experience, skills and personal attributes

  • A tertiary qualification (at least equivalent to Bachelors) in Records and Information Management, or similar academic disciplines is desirable; or the equivalent knowledge, skills and experience required to be successful in this position;
  • An innovative mind set and willingness to learn and develop their knowledge and experience of Information Management;
  • Experience developing and delivering information management services within complex organisations is desirable;
  • Demonstrated understanding of Information Management processes within Government;
  • The ability to work well in a team in a highly collaborative manner;
  • Clear and concise written and verbal communication skills;
  • An ability to adapt to, and learn new technologies and methodologies as required.

Joining Customs
To join Customs in any role you must be a
New Zealand citizen or
NZ permanent resident.


You must have a background history that is verifiable and can be, assessed as appropriate by the New Zealand Security Intelligence Service towards a recommendation of suitability for security clearance at a higher level.

Due to the nature of Customs work, you must have a clear Police record. Successful applicants are also required to pass a drug test.

Applications close at 11pm, Thursday 15 February 2024.

  • New Zealand Customs Service | Te Mana Ārai o Aotearoa also supports flexible working arrangements. We welcome_ _the opportunity_ _to speak with you about your flexible working requirements._

Our Benefits

  • Discounted health insurance for permanent staff
  • Inhouse gym facilities (Wellington Customhouse)
  • Learning and development opportunities.

Job details:

  • Reference # Posted on 31 Jan 2024
  • Closes on 15 Feb 2024
  • Location(s)
  • Wellington
  • Expertise
  • Information Technology
  • Job level(s)
  • Experienced
  • Work type(s)
  • Permanent Full Time

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