Digital Services Manager

2 weeks ago


Wellington, Wellington, New Zealand KiwiRail Full time
Date: 30-May-2023- Location: Wellington, KiwiRail Ltd, NZ, 6011- Business unit: Transformation- Position status: Permanent- Employment type: Full Time- Level of experience: Management
Kia Ora

We're going places. Are you?
If life's a journey, KiwiRail is a great way of keeping your career moving through it.

Ours is a fast-paced, inspiring, and truly customer-focused culture - where your career will connect you to real opportunities, while balancing work and whānau life.


What you'll do

  • Ensure effective day to day running and performance of services
  • Provide leadership and management expertise to support the team's delivery across technical and business process domains
  • Be a driver of continuous improvement to achieve the vision and strategic direction as laid out
  • Lead a highly collaborative culture that supports forward thinking, fosters cross skilling and flexibility
  • Work as a cohesive management team constantly seeking opportunities to improve

What you'll need

  • 10+ years' service delivery experience in a Management role
  • Tertiary level qualification or equivalent experience
  • Demonstrated support of multiple systems
  • Skills in implementation of IT service management and vendor management principles

What you'll get

  • Excellent salary package
  • 5 weeks Annual Leave
  • Travel and accommodation discounts
  • Discounted health insurance for you and the whanau
  • A collaborative team culture
  • A diverse, energetic workplace
  • Ongoing training and development

Why KiwiRail?
KiwiRail is shaping New Zealand for good, delivering significant economic, social and environmental benefits.

Through moving more freight on to rail, we are reducing carbon emissions and road maintenance costs, easing congestion in cities and making roads safer.

Our purpose 'Stronger Connections, Better New Zealand' speaks to what our people, our customers, our stakeholders and the Government need.

Connected to our customers and the future needs of their businesses. Connected to the communities we serve and operate in. Connected to each other, for the good of the country.


If you have a natural awareness of industry standards, principles and best practice methodologies with experience working in a complex and integrated environment able to interact across multiple systems and drive the development and management of our digital services, this might be the opportunity you have been waiting for.


Position Description:
Digital-Services-Manager-ICT

Position closed:
Sunday, 11th June 2023 unless filled sooner

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