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Business Process Specialist

3 months ago

Wellington, Wellington, New Zealand Inland Revenue Department - New Zealand Full time

Business Process Specialist - Commercial ICT


In this Wellington based role you will assist with measuring the performance of our partners, across technology and software related products, services, and solutions, providing reporting, analytics and will support the Commercial ICT team with technology and software related contract management.


  • Permanent, fulltime opportunity
  • Wellington based

Ara Whiwhi Mahi | The Opportunity


The Commercial Services and Strategic Property team ensures that IR gets the best value from its commercial, supplier and property relationships while displaying integrity and transparency in the way we procure products, services, and solutions.

We manage IR's commercial relationships and property portfolio to deliver high quality, sustainable and high value solutions to IR.


We are looking for someone with a natural ability to build and maintain relationships, the curiosity to ask questions and the confidence to use their initiative.

We need someone with an understanding of contracts, supplier management and ability to manage both internal and external stakeholders. Some experience with Technology and ICT contracting is desirable but not essential.

We are a collaborative, passionate and energetic team so need someone with the same commitment to deliver.

With your excellent attention to detail, ability to work closely with key stakeholders and appetite for success, you will quickly establish yourself as a key member of our team.


Mōu | About you
To be successful in this role you will have:

  • Experience in a commercial environment and contract management
  • A working understanding of Contract Management Systems
  • The ability to build and maintain relationships with internal and external stakeholders, including commercial partnerships
  • Confidence in taking the initiative which enables you to support the wider Commercial ICT team to optimise the operation of our supplier management framework
  • The ability to trouble shoot issues in real time
  • Sound analytical capability
  • The ability to challenge thinking and identify process improvements

Mō mātou | About us


At Te Tari Taake Inland Revenue we're passionate about Aotearoa New Zealand being a great place to live and work.

We're making it simpler for everyone to pay tax that pays for things like health care, education and protecting the environment.


IR is committed to building an inclusive workplace free from inequalities, where all our people are valued, respected and feel supported to reach their full potential.


  • We have trust and integrity we innovate to make a difference we value people we work together. _
  • We're offering great flexibility, support and development opportunities unique to you and your aspirations so that you can bring your whole self to work and thrive with us _.