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Service Administrator

2 months ago

Wellington, Wellington, New Zealand Kinetic Recruitment Full time

Are you ready to dive into a fast-paced, exciting role where no two days are the same? I am on the hunt for an energetic, detail-oriented Service Administrator to keep this busy plumbing and refrigeration team running like clockwork. If you thrive in dynamic environments and love being the go-to person, this is the perfect opportunity for you

About the company:

This company is a market leader for the HVAC & Electrical industry, with a strong reputation for high standards, professionalism, and innovative solutions and works in some of Wellington's most prestigious and technically advanced sites. They work hard, play hard, and get things done in a fast-paced, competitive, and highly responsive environment.

Key Responsibilities:

  • Service Coordination: Be the first point of contact for service requests, dispatching calls promptly to meet client needs.
  • Planned Preventive Maintenance: Organise and maintain equipment schedules, ensuring timely inspections.
  • Reporting & Invoicing: Generate accurate client reports and service invoices, ensuring timely submission by field staff.
  • Administrative Support: Assist Client and Service Managers with comprehensive administrative tasks.
  • Team Collaboration: Work closely with fellow coordinators to ensure seamless operations and support during busy periods.
  • Client Interaction: Build and maintain strong relationships with clients, ensuring their expectations are consistently met.

What You'll Bring:

  • Organisational Excellence: You excel at juggling multiple tasks with high standards of efficiency.
  • Communication Skills: You effortlessly connect with clients and team members through outstanding oral and written communication.
  • Customer Service Focus: Delivering top-notch service and client satisfaction is your passion.
  • Composure Under Pressure: You stay calm and make sound judgments even when things get hectic.
  • Proactive & Positive Attitude: You're always looking for ways to improve processes and achieve your goals.
  • Tech-Savvy: You're comfortable with various software systems and ensure data accuracy with keen attention to detail. You must be comfortable with Excel and similar programs.
  • Team Player: You thrive in a collaborative environment and encourage team members to perform at their best.

Be part of a dynamic team that values your contributions, supports your growth, and offers a rewarding, fast-paced work environment.

Apply Now: Ready to make an impact? Send your CV by clicking APPLY. Please ensure you hold a valid work visa before applying.