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QA Team Lead

3 months ago

Mount Maunganui, New Zealand Zespri Full time

About Zespri:


Zespri is the world's largest marketer of kiwifruit with over 800 people in New Zealand and throughout Asia, Europe and the Americas.

We help people, communities and the environment thrive through the goodness of kiwifruit.

We sit at the heart of an interconnected industry working with 2,800 growers in New Zealand and 1,500 growers in Italy, France, Greece, South Korea and Japan.

We supply the world's healthiest little superfruits to people in more than 50 countries. We are fruit on a mission.

Our values are at the heart of everything we do. We commit to guardianship; putting people, the community, and the environment first. We are results-driven, challenging ourselves to grow and deliver better value. We cultivate personal connections, listening and acting with empathy and humility - and treating each other better for it.


We are growing quickly, driven by our success in engaging more and more consumers and by offering the world's best kiwifruit 12 months of the year.

We have bold ambitions and aim to grow sales from approximately $3 billion in 2018 to $4.5 billion by 2025.


To achieve our goals, we're empowering our people to achieve their goals, designing our work for wellbeing, through flexible work practices and self-leadership.


We have bold ambitions for the future and we want all of our people to live and perform at their best.


About The Role:

Quality Assurance Team Lead
Due to internal movement, we have a 14 month fixed term QA Team Lead position available.

This role provides leadership and management of the day-to-day operations of the Quality Assessor team within the Zespri Global Quality and Technical team.


Accountabilities:

  • Coordination of the Quality Assessor team to ensure audit plans (product quality and cool store assessment included) are executed efficiently and effectively.
  • Work collaboratively with the Zespri Fruit Quality Manager, Quality Assurance Analyst and Technical managers to resolve product quality issues.
  • Work collaboratively with the Quality Internal Audit team to ensure Quality Assessors are proficient and opportunities for improvement in the audit space are identified and enacted.
  • Act as a contact point for kiwifruit industry quality teams and communicate issues effectively to Zespri Global Quality and Technical and other Supply Chain teams.
  • Ensure all Quality Assessors always work with a primary focus on Zespri and industry Health and Safety requirements
  • Manage the completion of corrective actions by the Zespri QA team, including ensuring that the Global Product Incident Management process is followed by the QA team when required.
  • Manage the performance of the QA team including annual reviews; identifying performance issues and addressing as required; and annual KPI and development plans.

Qualifications & Experience:

  • Understanding of Quality Management Systems.
  • Knowledge of audit and compliance programs.
  • Line or Team Management experience.
  • Leadership/ Supervisor training is advantageous.
  • Sound knowledge of Quality Systems and compliance standards for example Global GAP and GFSI (BRCGS/ SQF).
  • Sound understanding of product (preferably fruit/fresh produce/food) handling and storage practices.
  • Good understanding of export regulatory requirements including MPI Phytosanitary certification requirements.

What's In It For You:

  • Competitive overall remuneration package, including a Short-Term Incentive scheme opportunity.
  • FlexWELL flexible work ethos
  • Additional paid annual leave day per year (Zespri Day).
  • Additional paid volunteer day to volunteer within your community (Volunteer Time).
  • Global Life and Permanent Disability Insurance.
  • Group Medical Insurance benefits.

Agency:

  • Where Zespri requires the support of an agency to fulfil a vacancy, we will proactively seek this support from our network of Agencies. We respectfully ask that you do not contact Zespri or any of its affiliates/employees regarding vacancies, and reserve the right not to reply._
  • Zespri will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes._