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Customer Service Rep

4 months ago

Manukau, Auckland, New Zealand HKAS Limited Full time

At Service Station based in Glenbrook -Waiuku, South Auckland, our ambition is to deliver the best service out there by providing extraordinary customer service from the forecourt, to our convenience store, to our awesome food & drink on the go.

Our team members focus on getting our customers in and out quickly, while making sure they leave with a smile.

The business has an exciting opportunity to join our fun and successful team. Its loads of fun working in a team that is all about providing a
fantastic experience to our customers. As one of New Zealand's larger retailers, the environment is always exciting, challenging, dynamic and never ever dull.

Job
Duties will include but not limited to:
Acknowledge customer arrival and departure
Respond to customer enquiries
Provide information on products and complaints
Up-sell on Promotions and Specials
Deal with difficult and irate customers
Process all Point of sale transactions in an accurate and timely manner
Provide efficient forecourt service, if necessary
Check/ clean windscreen, oil and water, if customer requests.
Keep forecourt area and shop area clean and tidy
Meet Petrol, diesel and LPG requirements accordingly
Cleaning & dusting & refilling the stock.
Forecourt Service
Customer Service
Cash Handling
Keeping the shop and toilet tidy
Reconciliation
Fuel checking
Opening and closing duties
Stocktaking
Ordering stockand filling Stock
Any other responsibilty or other tasks as reasonably required by the company
Maintaining and continually striving to increase the goodwill of the company.

The right person for this job needs to be self-motivated, highly efficient, and have a friendly demeanor, we focus on exceptional customer service and a high standard for the service station.


You will also have the following:
No experience required as full training will be provided
Applicants must be able to work 4am -9pm rostered shifts, and must be able to do weekends
Available to work 6 days of a week.
Applicants must fit to do heavy lifting.
Looking for long term employment

Full time employment with 30hrs to start but as per need of the work hrs can be increased.