Release Manager

2 weeks ago

Wellington, Wellington, New Zealand Datacom Full time
Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in whilst embodying a culture of trust and respect for employees and customers alike.

The Nuts and Bolts

Why You Want to Join Us - Our Team and Culture, Benefits, Career Growth and Flexibility
We are local at heart, yet world-class in capability. We've managed to maintain our local family feel whilst expanding globally across Australia, ASIA, US and the UK.

In the regions we continue to grow and actively support local workforces and their families, and we are focused on being a great place to work to facilitate an environment that encourages our employees to strive to imagine what's possible, challenge the status quo and put forward fresh, diverse thinking.

For our employees, this results in such fantastic perks as:

  • STABILITY
  • In an everchanging world with many insecurities, your job is safe at Datacom. During the recent lockdowns, for example, no people left the organisation as a result.


 SALARY
  • A competitive salary package with annual performance reviews with the goal of taking care of and retaining the very best talent.


 BENEFITS
  • Impressive benefits such as FREE Healthcare and FREE Life Insurance from leading providers, and considerable discounts from local IT and Office retailers.


 DEVELOPMENT
  • A strong focus and dedication towards employee development with our meticulous 'career framework' mapping out the next steps of your career. You will have access to online training portals and, where applicable, we will even cover the costs of any industry certifications.


 OPPORTUNITIES
  • Having a large scale, globally respected IT organisation on your resume, and great longterm opportunities to progress within.


 FLEXIBILITY
  • A supportive and flexible working environment in uptodate modern workplaces with a 37.5 hour working week.
About the Role

What You'll Do
As Release Manager, you will

  • Own and Manage the endtoend Release Management processes, ensuring that all changes are appropriately scheduled, documented, assessed, approved and communicated within agreed lead times.
  • Identify and implement improvements to the processes to meet the needs of the Customer's business and technical areas, in collaboration with IT Business owners, CAB and other relevant parties.
  • Work with internal and external stakeholders to facilitate and enable Changes and Releases whilst minimising the risk to ICT environments
  • Effectively and proactively manage all Release Management issues raised for the client, contributing to Continuous Service Improvement activities as required.
  • Ensure all aspects of Release Readiness are accommodated for in preparation for golive including, but not limited to, testing completion, security and privacy readiness, support readiness, operational readiness and overall implementation readiness.
  • Ensure the effective integration of release policy and process with other customer ICT policies and processes including security, SDLC and project management policies and processes.
What You'll Bring

We are looking for someone who is outcome oriented, delivering business outcomes within the IT Change Management discipline, ensuring process participants understand their obligations, and that information is provided to make the process easy to understand and participate in.

You will have exceptional communication skills, be collaborative and a self-starter who strives to achieve the best outcome for all stakeholders.

You will have the ability to communicate technical concepts and align them with client business goals and objectives. Analytical skills are important in this role, along with strong administrative and organisational skills.

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