Assistant Clinic Coordinator

1 day ago

Auckland, Auckland, New Zealand Tamaki Health Full time
Description

ASSISTANT CLINIC COORDINATOR – LOCAL DOCTORS – LINCOLN ROAD 

Support clinic operations and frontline staff
Assist the Clinic Manager in daily service delivery
Full-time permanent role, 42 hours per week

Local Doctors Lincoln Road in Henderson is seeking an organised and people-focused Assistant Clinic Coordinator to support the Clinic Manager in running a busy GP clinic. You will play a vital role in maintaining high-quality service standards, assisting staff development, and ensuring smooth clinic operations.

About Tāmaki Health:


Tāmaki Health is a leading privately owned primary healthcare provider in New Zealand, operating under established brands: Local Doctors, White Cross, Bettr and Connect Radiology. Our network of 50+ clinics delivers high-quality GP and urgent care services, with select locations offering 24/7 care and others operating 8.00am to 8.00pm. Committed to excellence in patient care, Tāmaki Health fosters a professional, inclusive, and innovative work environment, empowering our teams to grow, develop, and contribute to the health and well-being of the communities we serve.  


At Tāmaki Health we put a little heart into everything we do. We are passionate about medical care for the communities we serve and we take care of each other as we strive for a better future for everyone.


We stand and live by our values: work as one, strive for a better tomorrow, be available, take care of each other, for the better good.
 

Key Responsibilities

  • Assist the Clinic Manager with day-to-day clinic operations and service delivery

  • Support, coach, and train frontline clinic staff, including Medical Receptionists

  • Assist with rostering and provide cover for reception staff as required

  • Ensure accurate invoicing, claims processing, and revenue management

  • Maintain clinic equipment, facilities, and health & safety standards

  • Support patient enrolments, recalls, and follow-ups

  • Ensure compliance with accreditation standards and maintain staff certification records

  • Address patient concerns professionally while maintaining confidentiality

  • Communicate effectively with the clinic team and contribute to a positive workplace culture

What We're Looking For

  • Secondary qualification; tertiary qualification preferred

  • Minimum 2 years' experience in General Practice or Emergency Department

  • Strong customer service and complaint management experience

  • Ability to coach, train, and support staff effectively

  • Proficiency with MedTech and other clinic systems

  • Strong attention to detail, organisational skills, and ability to work independently

  • Commitment to equity and understanding of Te Tiriti o Waitangi

  • Legal right to work in New Zealand

Why Join Us?

  • Work in a supportive, purpose-driven healthcare environment

  • Gain hands-on leadership and operational experience

  • Contribute to delivering high-quality patient care

  • Competitive salary and benefits

How to Apply

Please submit your CV and a cover letter outlining your relevant experience and motivation for the role.

Only candidates with the legal right to work in New Zealand will be considered for this role.

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