Care Coordinator

7 days ago

Mount Eden, New Zealand Careway Full time


• Are you naturally curious?


• Do you have a passion for problem solving and coordinating services to help people get back to work?


• Do you have hands-on experience managing ACC claims?


• Do you want to be part of a fun, supportive and high performing team?

We are on the lookout for a high performing superstar to join our vocational team as a Care Coordinator. This is a unique opportunity to be involved in helping people return to work under innovative musculoskeletal programme which is revolutionising the care that people receive across New Zealand.

Careway is an ACC funded Integrated Care musculoskeletal (ICPMSK) programme that provides New Zealanders with knee, shoulder or spine injuries, with better access to great healthcare services free of charge. For more info about us, please go to:

About the role:

This is a permanent full-time position based in our Mt Eden office with flexible working hours from Monday to Friday. You will be reporting to one of our Team Leaders and the core activities include coordinating patient care and return to work services, liaising with providers and patients to achieve the best possible outcome for the patient. Training on all aspects of the role will be provided.

About you:


• You have outstanding admin and customer service skills and experience


• You have a passion to 'walk alongside the patient' to achieve the best possible outcome including supporting them with their return to work duties after an injury


• You have intermediate to advanced MS Office skills
• You are a team player with a pro-active, flexible and adaptable approach to your work


• You have experience with ACC services (advantage but not essential)
• You enjoy problem-solving and a high level of accuracy and attention to detail


• You enjoy learning new systems and processes

What we offer you:

You will be a part of inclusive and friendly team. Careway is a part of the Allevia Group. We offer a competitive package that includes flexible working hours, 4 weeks paid annual leave with an option to purchase one additional week, and many other benefits. For more information on employee benefits, please visit Allevia Careers website:

If this sounds like the opportunity you are waiting for - hit APPLY now, to view the Position Description and submit your application online.

Applications close Sunday 30 November 2025 but may close earlier if the successful candidate is appointed before then.

Please note applicants must be already residing and eligible to work permanently in New Zealand to be considered for this role.

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