Adventure Travel Destination Specialists

1 week ago

Albany, Auckland, New Zealand Viva Expeditions Ltd Full time NZ$40,000 - NZ$60,000 per year

Passionate about travel?

We're looking for experienced Destination Specialists to join our team of Africa, Latin America, New Zealand, and Polar experts at Viva Expeditions' Auckland office.

This full-time role involves providing exceptional customer service and expert travel advice. If you have experience travelling to and selling any of the following destinations, we'd love to hear from you:

  • Africa & the Middle East
  • South & Central America
  • Antarctica & the Arctic
  • New Zealand

Join us at Viva Expeditions, where we specialise in creating unforgettable adventures across some of the world's most exciting and exotic destinations.

What You'll Be Doing
  • Tailored Travel Planning: Craft personalised travel itineraries that showcase the breathtaking beauty of Africa, Latin America, New Zealand or the Polar regions, ensuring unforgettable experiences for our clients.
  • Client Engagement: Communicate passionately with clients and travel agents, sharing your extensive destination knowledge to create tailor-made travel experiences.
  • Booking Coordination: Manage all aspects of the booking process, including flights, accommodation, and activities.
  • Supplier Communication: Maintain effective communication with ground operators, gather vital information, prepare quotes, and confirm bookings to ensure seamless journeys.
  • File Management: Keep client files organised and up to date, ensuring accurate bookings, timely payments, document dispatch, and adherence to all file requirements.
  • Adaptability: Stay agile by managing changes to client itineraries and updating files accordingly.
  • Continuous Learning: Invest in self-development to stay updated on product offerings and emerging destination information.

What We're Looking For
  • Passion for Travel: A genuine enthusiasm for exploring the world and an understanding of travel to at least one of the following regions — Africa, Latin America, Antarctica/Arctic, or New Zealand.
  • Experience: Minimum of 1+ years working as a travel consultant (a focus on our destinations is an advantage).
  • Customer Service Excellence: Exceptional service skills and the ability to provide personalised, knowledgeable travel advice.
  • Numerical Literacy: Confidence in handling financial and booking details accurately.
  • Research & Problem-Solving: Strong ability to create tailored solutions and resolve challenges efficiently.
  • Organisation & Time Management: Ability to manage multiple bookings and deadlines with ease.
  • Communication: Excellent written and spoken English.
  • Sales Drive: A results-oriented mindset with the ability to thrive in a target-based environment.

Why Viva Expeditions?

This position is your ticket to a challenging, fast-paced, and deeply rewarding career in an organisation that's all about our customers. At Viva Expeditions, our people are our greatest asset, and we're committed to being your employer of choice. In return for your invaluable contribution, we offer:

  • A Vibrant Culture: Immerse yourself in a workplace that's not just a job, but a lifestyle. Join a passionate, travel-loving community.
  • Competitive Remuneration: Your hard work deserves recognition. We offer compensation packages that reflect your skills and dedication.
  • Career Progression: As we grow, so can you. We're committed to supporting your professional development and helping you reach new heights in your career.
  • Supportive Environment: Your expertise and ideas are valued. We provide a workplace where your contributions are encouraged and appreciated.

To apply, please submit your CV along with details of your travel experience, and join us in the exciting world of adventure travel

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