Matihiko Technology Support Librarian

Company Description

Hamilton City Libraries is a business unit of the Community Services group. There are seven library sites within the city; Central Library is located in Garden Place in the CBD and our community libraries are located at Chartwell, Dinsdale, Hillcrest, Glenview, St Andrews and Rototuna.

Job Description

He angituutanga: The opportunity

Are you passionate about technology and libraries? Join our team as a Matihiko Technology Support Librarian and play a key role in supporting the digital backbone of Hamilton City Libraries.

About the Role

In this position, you will:

• Support operational functions of the Kōtui Library Management System (LMS) and other key technologies used across our libraries.
• Provide advice and technical support for the development and enhancement of library technologies in collaboration with the libraries team and the Digital Services Unit.
• Assist with technology development and troubleshooting, ensuring smooth operation of systems and tools used by Hamilton City Libraries.
• Offer technology advice for library projects, helping staff implement innovative solutions.
• Investigate and resolve support issues, logging calls according to the Technology Troubleshooting Roadmap.
• Support staff providing first-response assistance for the LMS and other library technologies.
• Develop and support the communication function of Hamilton City Libraries whether this is working on website content or creating the next viral social media sensation.

Why Join Us?

• Be part of a forward-thinking team that values innovation and collaboration.
• Help shape the future of library technology in Hamilton.
• Enjoy a supportive work environment with opportunities for professional growth.

Qualifications

Oo puumanawa me oo wheako | Your skills and experience

• Self-awareness that mindset is the foundation of performance and an ability to develop self and others in this regard.
• Highly developed interpersonal and communication skills with the ability to work effectively with a diverse range of stakeholders (internal and external).
• Strong desire to use technology to improve customer experience.
• A curious mind committed to finding solutions.
• Ability to identify improvement opportunities.
• Ability to communicate respectfully and patiently with people who have differing levels of digital literacy
• Experience with social networking tools (Preferred)

Additional Information

He aha te wariu o te utu kaimahi? | What's the salary?

The salary is $75,978 based on a 37.5 hour work week.

Ngaa waahi whakarato painga kei a maatou: What we offer

• Flexible by choice; an award-winning flexible working policy.
• Opportunities for professional development.
• Two Wellbeing days per year.
• Free health insurance through Unimed including hospital/surgery grade cover and discounted. membership rates for family members.
• Free annual health checks and flu vaccination.
• Ability to purchase additional annual leave.
• Eye testing/glasses cost reimbursement.
• Discounted purchases from local businesses; gym memberships, cafes, dentists, hairdressers and many more.

Me Tono Inaaianei: Apply Now

• View the Position Description
• Click apply
• Complete your application.

If you wish to include a cover letter with your application, please combine this in the same file as your resume and upload as a PDF file. Alternatively, you can use the 'Write a message to the Hiring Team' text box.

Applications close on the: 11/01/2026

Note: We will begin shortlisting in January 2026.

Council is committed to honouring the principles of Te Tiriti o Waitangi/Treaty of Waitangi through its relationship with Kiingitanga, Waikato Tainui, mana whenua and maataa waka within Hamilton Kirikiriroa.

All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. Further background checking will be required when relevant to the role. View more information about these checks, our commitment to the Privacy act and details for international applicants by clicking here

It is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met.

As a council, we believe in creating a welcoming environment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings.

This role is being sourced directly. If/where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies. Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.