Disability Support Coordinator

Ko mātou tēnei I This is Us

We believe that everyone should be able to actively contribute to their community and thrive. We are a not-for-profit organisation, stretching from Taupo to Whangarei, that provides access to critical health and social services. We are renowned for our core services Enliven, Family Works, Lifeline and Shine.

Everything we do is informed by our purpose to enable our clients to have a better life; and our values of Hope, Trust & Integrity, Compassion, Partnership, Tangata Whenua.

Individualised Funding is a way of paying for disability support services. It allows people to organise their own support in the way that works best for them. Our Enliven Individualised Funding team works alongside disabled people and their whanau/family to help set up and manage their home support services to a level that suits them, whether that's dealing with the paperwork, full payroll or help with recruiting staff. We have a strong client focus and work at each individual's pace to get them started.

Te Kowhiringa I The Opportunity

As a Disability Support Coordinator you will work alongside our clients to arrange support for their disabilities via Individualised Funding (Ministry of Health). A fundamental part of this role is communication and having a proven ability to develop and maintain relationships to help guide and support our disabled clients through the requirements of their funding to ensure they understand and use their funding in a beneficial way. 

This role can be based in either Tauranga or Hamilton and you will need to be able to travel within the region and additional areas to meet the needs of our clients. A vehicle, for work purposes only, will be provided to enable you to perform your role.

Main duties of the role are:

• To review all claims to ensure they meet the current purchasing rules and are within budget.
• Ensure goals have been set for all clients and link to the support plan
• Develop and maintain effective relationships with internal and external stakeholders
• Set up and maintain all client files, home files and other recording systems
• Support clients/agents with the required paperwork & administrative support
• Maintain correspondence with NASC, clients and relevant others

Ngā pūkenga kei a koe I Your Skills and Experience

• Relevant experience or tertiary qualification in the disability, health or business fields, ie: Bsc Social Science, B Com, Registered Health Professional
• Demonstrated ability to develop client support plans to achieve goals
• Knowledge of NZ employment laws, health and safety, privacy and tax laws
• Good understanding of the principles of Individualised funding and Enhanced Individualised funding and how that relates to purchasing decisions
• Excellent written and verbal communication skills
• Confident presentation skills
• Effective technology and report writing skills
• Sound time management and prioritisation
• Full NZ Drivers Licence and the flexibility to travel when required

Ngā āhuatanga hirahira o te mahi nei I Highlights of Working with Us

We are committed to creating a diverse work place where you can look forward to feeling included and valued for your contribution. Examples of our commitment, include that we are a dementia friendly organisation, a DVFREE Tick Accredited employer, a member of Te Uru Tāngata Centre for Workplace Inclusion; and a member of the Pride Pledge.

Our people are critical to our success. Part of working as part of our team means that you will have access to:

• Counselling and support through our Employee Assistance programmes
• Wellbeing support and resources for you and your family
• Discounts for a range of services and product, through our BOOST programme
• A reward each time you successfully refer a friend or family to work for PSN
• Formal recognition for your service from 5 years of service
• Kiwi saver contribution in addition to your base salary
• Apply to purchase up to 10 additional days of annual leave each year

To check out our Careers page, please copy and paste into your browser to learn more about us and working here, including other exciting opportunities with us.

E hika ma, Tono a mai (What are you waiting for)… join our team and be part of the solution