Regional General Manager

Join Naumi Hotels as Regional General Manager (AU & NZ)

Based in Auckland | Oversee Auckland Airport, Wellington, Queenstown & Sydney

Naumi Hotels, part of Naumi Group, is a bold, design driven hospitality brand with distinctive boutique properties across Australasia and beyond. We champion creativity, individuality and a tight knit team culture that empowers every member to make a real impact.

We are seeking a Regional General Manager to lead our hotels in New Zealand (Auckland Airport, Wellington, Queenstown) and Sydney, Australia, with a home base in Auckland. This is a hands on leadership role for a seasoned operator ready to coach, inspire and drive operational excellence across a dynamic portfolio.

Why Naumi?

• Lead Across Iconic Locations: Shape the performance and guest experience in four high profile cities.
• Creative & People First Culture: Join a brand that values bold ideas, collaboration and personal growth.
• Make Your Mark: Drive results, mentor teams and influence strategy in a fast moving, entrepreneurial environment.
• Auckland Based with Regional Scope: Enjoy stability in Auckland while leading transformation across AU & NZ.

About the Role

Reporting to the Group COO, you will be the strategic and operational heartbeat of our AU & NZ cluster. You will coach and lead on property teams, ensure consistent brand delivery and drive revenue, profitability and guest satisfaction, all while creating a high performance, positive culture.

Key Responsibilities..

• Operational Leadership: Oversee daily operations, service standards and guest experience across Auckland Airport, Wellington, Queenstown and Sydney properties.
• Team Coaching & Development: Mentor General Managers and their teams; build capability, accountability and a unified Naumi culture.
• Financial & Commercial Performance: Drive revenue growth, control costs, optimise GOP and deliver accurate forecasting and budgeting.
• Brand & Guest Experience: Ensure every property reflects Naumi's distinctive personality, bold, welcoming and memorable.
• Project Leadership: Support property enhancements, renovations and openings with a focus on efficiency and guest impact.
• Stakeholder Collaboration: Partner with Revenue, Marketing, People & Performance and Asset teams to align regional goals with group strategy.
• Compliance & Risk: Uphold safety, licensing and regulatory standards across all jurisdictions.
• Travel: Regular site visits across NZ and Sydney (20-30% travel expected).

Who You Are..

• Proven Hospitality Leader: 10+ years in multi-property or regional hotel management, with strong GM experience in boutique or lifestyle hotels.
• AU/NZ Market Expert: Deep knowledge of the New Zealand and Australian hospitality landscape; existing networks a plus.
• People Champion: Exceptional at coaching, developing and uniting teams across locations and cultures.
• Commercial Acumen: Track record of driving revenue, managing P&L and delivering consistent financial results.
• Hands-On & Strategic: Equally comfortable in the details of daily operations and shaping long term regional strategy.
• Adaptable & Resilient: Thrive in a fast paced, evolving environment with a positive, can-do attitude.
• Tech-Savvy: Proficient in PMS (ideally Opera), revenue systems and reporting tools.
• Eligible to Work: Must have full working rights in New Zealand (role based in Auckland).

Why This Role Matters

You are not just managing hotels, you're shaping how guests experience Naumi in some of the world's most exciting cities. You will have the autonomy to lead, the support to succeed and the platform to grow.

Ready to lead with purpose and personality?

Apply now, we are only accepting candidates with the right to work in New Zealand. #You'llLikeItHere

At Naumi, diversity, equity, and inclusion are at the heart of who we are and how we live our values. We welcome applications from people of all backgrounds, ages, cultures, abilities, sexual orientations, and gender identities. Our goal is to provide a fair, inclusive, and barrier-free recruitment experience for everyone. If you require any support or adjustments to participate fully in the recruitment process, we encourage you to let us know. Please feel assured that anything you share will remain confidential. You can reach our People & Performance team at , and we'll be happy to assist you.