Customer Development Executive

No Relocation Assistance Offered
Job Number # Auckland, North Island, New Zealand

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

Job advertisement

Customer Development Executive

About Us: Hill's Pet Nutrition - A Colgate-Palmolive Company

Ready to continue your career as a category leader? Hill's is on the hunt for energetic go-getters who are ready to make the world a better place for pets and people alike

Join Hill's Pet Nutrition, a leader in pet food innovation and a subsidiary of the global Colgate-Palmolive Company. We are dedicated to enhancing the health of pets and people while committing to sustainability and social responsibility. 

Our mission is to enrich the lives of pets worldwide with cutting-edge nutrition and a passionate team. We embody values of Caring, Global Collaboration, and Continuous Improvement, fostering a culture that celebrates diversity and inclusion. We offer a rewarding career path, work-life balance, and benefits such as Summer Hours, Live Better activities, Product Parcels, and Health Checks.

Job Summary:

Reporting to Customer Development Manager, this Customer Development Executive position is both a key contributor to the Omni channel team and a developmental position. The role has the responsibility to support sales growth and provide analytical and marketing support across our customer base in our key Omni channel accounts. 

Key Responsibilities:

• Day to day management of customer accounts and customer relationships.

• Volume and activity planning

• Tracking spend in line with budget & contracts

• Processing claims and invoices weekly

• Collating competitive intelligence insights to assist sales analysis

• Preparation and participation in account meetings

• Present and attend at strategic Omnichannel meetings with internal and external stakeholders 

• Saving, formatting and analysing sales and share customer data from key retailers for reporting

• Participate in  internal forecasting collaboration meetings

• Work on Category & Store specific planograms

About you:

• Bachelor's degree in business, commerce, or related field.

• 2+ years sales experience

• Omni Commerce Sales experience in Pet or FMCG is highly regarded.

• Exposure to eCommerce , Digital and online fundamentals.

• Strong analytical skill set

• Ability to work in a team environment, collaborating with others to meet customer needs

• Ability to work independently 

• Strong team player with collaborative skills to meet customer needs and company objectives.

Never worked in the Pet Industry? That's okay We love to share the love about what we know as a global pet nutrition leader.

Other Fast Facts for Consideration:

• Work Environment: This role is based in our Auckland office in Newmarket with support for hybrid work arrangements. Regular weekly office attendance is expected(4 Days work from office)

• Diversity and Inclusion: Hill's is an equal opportunity employer. We are committed to creating an inclusive environment and encourage candidates of all backgrounds to apply. Accommodations are available upon request during the application and interview process.

• Professional Development: We invest in our employees' growth, offering ongoing training, performance reviews, mentoring programs, and career advancement opportunities. Continuous improvement is part of our DNA. We provide regular feedback, encourage peer reviews, and support our employees in their pursuit of excellence.

• Compensation and Benefits: We offer a competitive compensation package, including a bonus structure and comprehensive benefits. Details will be provided during the hiring process.

• Application Process: Candidates are invited to submit their resume along with examples of quantifiable achievements. The selection process may include assessments, initial tasks, and interviews to evaluate fit for the role and alignment with our company values.

• Sustainability and Corporate Social Responsibility: Hill's is committed to sustainability and ethical practices. We actively engage in initiatives that support our planet and communities, and we welcome candidates who share these passions.

Travel Requirements 

• Expected percentage of travel:  Up to 10%

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Compensation and Benefits
Salary Range $ - $ USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

For additional Colgate terms and conditions, please click here.

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