Student Accommodation Assistant

3 days ago

Napier City, Hawke's Bay, New Zealand Eastern Institute of Technology Full time NZ$55,000 - NZ$65,000 per year
Mō Tēnei Tūranga Mahi | About the Role

The Student Accommodation Assistant is a permanent part-time 0.6FTE position that supports the management of student-focused accommodation services at EIT. This role ensures cleanliness, timely maintenance, and provides pastoral care to promote resident wellbeing. It involves close collaboration with internal teams such as Student Support, Facilities, and People & Culture, as well as external contractors and industry bodies.

The appointing salary for this role will be between $55,000 and $65,000, dependent on skills and experience.

The Student Accommodation Assistant is based at Hawkes Bay, reporting to the Student Accommodation Manager.

Key Responsibilities:

  • Assist with processing accommodation applications and maintaining accurate records.
  • Ensure accommodation units are clean, well-presented, and equipped prior to new arrivals.
  • Conduct resident inductions and provide ongoing support throughout their stay.
  • Perform routine inspections, report maintenance issues, and liaise with Facilities for resolution.
  • Promote wellbeing and safety through regular checks and pastoral care in line with the Code of Practice.
He kōrero mōu | About You

To be successful in this role, you will have:

  • Minimum 1 year experience in administration or customer service.
  • High level of computer literacy.
  • Physical fitness for duties including lifting.
  • Full NZ Driver's Licence.
  • (Desired) Experience in accommodation industry and practical facilities skills.
  • Strong communication skills and understanding of Te Tiriti o Waitangi principles.

As an inclusive and supportive employer, we value diversity and want to encourage anyone interested to apply, regardless of whether you tick all the boxes or not. We know that people from underrepresented groups and women in particular don't

For more information, please view the Position Description below.

Mō Mātou | About Us

EIT, a business division of Te Pūkenga, is a vibrant tertiary institute with campuses in Tairāwhiti (Gisborne), Hawke's Bay, and Auckland. We are committed to Te Tiriti o Waitangi and delivering culturally responsive services that meet the needs of Māori learners and their whānau.

Me pēhea te tono | How to Apply

Applicants must have NZ residency or a valid NZ work visa and will undergo pre-employment checks, including a Safety Check process. Submit your CV and Cover Letter online. For queries, contact

Applications will be reviewed as they are received, and this advert may close earlier if suitable candidates are identified.

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