Trade Sales Support/Customer Service Rep

2 days ago

Taupo Central, New Zealand CARTERS Full time

As a Trade Sales Support team member at CARTERS Taupo, your role is pivotal in providing essential support and communication to our Account Managers and the wider team to deliver on our sales promises.

About the role

Alongside your team, you will:

  • Process customer orders accurately and promptly resolve any arising issues to ensure customer satisfaction.
  • Collaborate with transportation partners to arrange prompt and efficient delivery to our trade customers.
  • Diligently track backorders to ensure comprehensive follow-up and fulfilment.
  • Deliver exceptional customer service by swiftly identifying suitable products, preparing and loading customer orders, and completing sales documentation accurately.

About you

The ideal candidate will thrive in delivering unparalleled customer service and sales support. Additionally, you will showcase the following characteristics:

  • Skilled administrator known for their exceptional efficiency and precision.
  • Robust organisational skills coupled with effective time-management capabilities.
  • Exceptional abilities in written and verbal communication, adept at interacting effectively across all levels of an organisation.
  • Proficient in utilizing computer systems with a solid grasp of technology.
  • Innate interpersonal skills, adept at fostering trust and building rapport with our valued customers.
  • Collaborative individual committed to working within a team environment.
  • Prior exposure in customer service or sales-related roles.
  • Plumbing fixture experience would be ideal however not essential

Advantages of Advancing Your Career with Carters

  • Stability and a focus on work life balance, this role offers permanent full-time employment.
  • Attractive compensation package
  • 7.5% benefits package designed to support your health and financial security. This includes fully covered Southern Cross Health Insurance, participation in our Superannuation Savings Scheme, Life and Disability Insurance coverage, and contributions to Kiwisaver.
  • Company buying privileges across all CARTERS stores.
  • Opportunities for training, growth, and advancement. This position is ideal for individuals seeking career development, with potential pathways to transition into Account Management roles.

Apply now to join the CARTERS team

Please be advised that this position is exclusively open to candidates possessing valid working entitlements in New Zealand (citizens, permanent residents, or those holding valid work visas).

Please also be advised our Recruitment Office closes on Friday 19th of December, however we welcome your application over the Christmas and New Year period. We will commence reviewing applications when we reopen in the new year on January 12th. We thank you for your patience during this time.

  • Area Sales Rep

    2 weeks ago

    Palmerston North Central, New Zealand Maven Recruitment Full time

    Territory: Gisborne, Napier, Hastings, Palmerston North and Taranaki. Full-time | Competitive salary + vehicle + tools of trade Join a national team representing trusted battery brandsAbout UsRAMCAR is a privately owned international company with a strong presence across Australia and New Zealand, with multiple branches throughout New Zealand. As a leading...

  • Trade Sales Support/CSR

    2 days ago

    Taupo, Waikato, New Zealand Carters Full time

    As a Trade Sales Support team member at CARTERS Taupo, your role is pivotal in providing essential support and communication to our Account Managers and the wider team to deliver on our sales promises.About the roleAlongside your team, you will:Process customer orders accurately and promptly resolve any arising issues to ensure customer...

  • Experienced Sales Representative

    5 days ago

    Taupo, New Zealand Global Car Parts Limited Full time

    Global Car Pats Ltd. is an automotive industry. We are looking for 1 experienced sales Representative required immediately experienced in Automotive Industry is a must. You will be dealing with Hyundai, Kia, Toyota, Peugeot etc., - The Parts Specialist uses a software to identify and locate automotive products within the current inventory or from other...

  • Field Rep

    1 week ago

    Greymouth Central, New Zealand Tasman Agriculture Rural Ltd Full time

    A well established Agricultural Supply Company is seeking a positive and motivated Sales Rep / Class 2 Delivery Driver to join our business on the West Coast. Due to an increasing work load we are looking to expand our team. In this role, the person will work closely within a small team and report to the General Manager.This is a permanent position of 40...

  • Customer Services and Retail Support

    14 hours ago

    Dunedin Central, New Zealand Disability Information Service ta Livingwell Disability Resource Centre Full time

    Position PurposeTo provide friendly, efficient, and responsive customer service within Livingwell. The role supports customers with health and disability-related information, hire and sales services, and ensures the retail and resource areas are clean, organised, and well presented.Key ResponsibilitiesCustomer Service and SalesMain liaison with Allied Health...

  • Trade Sales Assistant

    6 days ago

    Taupo, New Zealand Mitre10 Full time

    If you’re enthusiastic, down to earth, and eager to be part of a Kiwi success story, what are you waiting for? Click the link to apply. Here at Mitre 10 MEGA Taupo, we’re always on the lookout for great people. We are looking for individuals that can deliver exceptional customer service by understanding their needs and providing the best solutions and...

  • Customer Experience Specialist

    6 days ago

    Wellington Central, Wellington, New Zealand Trade Me Full time

    Trade Me Role Description At Trade Me, we're about connecting Kiwi to create the life they want. Whether it's the big things like finding a home, a job, a car or growing their business, or the smaller things, like finding that right bedside table or parting ways with some old stuff. At Trade Me our vision is to be the place where...

  • Customer Service and Sales

    6 days ago

    Wellington Central, Wellington, New Zealand Device Repair Guy Limited Full time

    Front of House Position at Device Repair GuyDevice Repair Guy specializes in retail and repairs of personal electronics, including phones and laptops.This is a hands-on role on the shop floor, where you'll assist with the day-to-day customer service operations. As part of a small, dynamic team, you will be responsible for front desk duties and engaging with...

  • Trade Specialist

    3 days ago

    Taupo, New Zealand Bunnings Full time

    Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few- Free standard OnePass membership- Access to over 100+ exclusive team member benefits across health, shopping, travel and...

  • Dulux Trade Sales Manager

    2 weeks ago

    Tauranga Central, New Zealand DuluxGroup Full time NZ$80,000 - NZ$120,000 per year

    About UsFor over a century, our Paints & Coatings brands have helped shape the homes, buildings, and infrastructure that define Australia and New Zealand. From protecting iconic landmarks to adding colour to everyday spaces, our work makes a lasting impact.Proudly part of the DuluxGroup and home to some of the region's most trusted and beloved brands...