Deskside Support Engineer

5 days ago


Auckland, Auckland, New Zealand Tech Source Managed Services Full time NZ$60,000 - NZ$80,000 per year

Job Summary:

We are looking for a skilled
Deskside Engineer
to provide onsite IT support services in Auckland. The ideal candidate will handle hardware and software troubleshooting, system installations, and user support to ensure smooth day-to-day IT operations.

Key Responsibilities:

  • Provide hands-on deskside and desktop support for end users.
  • Diagnose and resolve hardware, software, and network connectivity issues.
  • Install, configure, and maintain operating systems and applications.
  • Support printer, peripheral, and mobile device setups.
  • Manage incident tickets and service requests through the ITSM system.
  • Collaborate with remote support teams and escalate complex issues when needed.
  • Maintain accurate documentation of all support activities.
  • Ensure compliance with company IT standards and security policies.


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