Emergency Works Coordinator

Help keep the lights on when it matters most.

About us

At Connetics, we are proud to deliver energy solutions that power a cleaner and brighter future. We are passionate about designing, building and maintaining electrical infrastructure throughout the motu.

About the Role

As the Emergency Works Coordinator, you'll help us deliver fault response and network recovery when it really counts. You'll be on the front line of our emergency response capability. Working closely with Orion and internal teams, you'll ensure that faults on the electrical network are responded to swiftly and efficiently—helping maintain security of supply and protecting critical infrastructure.

You'll be responsible for coordinating field resources, overseeing site audits, and managing communications to ensure jobs are delivered to the highest standard. This is a role that requires flexibility and the ability to work outside standard hours, including evenings and weekends, particularly during emergency events.

Key Responsibilities

• Coordinate resources to ensure jobs are completed efficiently and on time
• Liaise with Orion and other affected stakeholders to keep works progressing smoothly
• Ensure network operating procedures are correctly followed
• Verify that dispatched teams are qualified and competent for their assigned tasks
• Proactively identify and support further maintenance work opportunities
• Maintain accurate job documentation and ensure all communications are recorded
• Collaborate with Orion on improvements to customer requirements and implementation in the field
• Conduct onsite checks and audits—including out-of-hours visits—to ensure compliance with contract standards
• Analyse job performance and collaborate with Field Team Managers and Emergency Works Manager to drive improvements
• Submit accurate, timely reports and documentation to Orion via the Emergency Works

What You'll Bring

• Strong organisational and coordination skills
• A solutions-focused approach with a commitment to continuous improvement
• Experience in the utilities or electrical network industry is preferred
• Relevant electrical supply industry technical trade experience with a working knowledge in at least one of the fields of electrical, line mechanic or cable jointing

• Knowledge of field operations and compliance requirements is advantageous

• Strong communication skills to liaise with clients, suppliers and internal teams (both verbal and written).

• Proficient in using Microsoft Office Suite (Outlook, Excel, etc.).

• Experience in planning and scheduling resources is beneficial.

• Knowledge of the Orion and Canterbury electrical networks is preferred.
• Ability to build and maintain strong customer relationships.
• You'll bring a strong sense of ownership, commitment, and teamwork—taking pride in doing the job right and supporting others to deliver when it matters most.
• Ability to work effectively under pressure and during emergency conditions
• A current and valid New Zealand driver's license

At Connetics, you'll benefit from:

• Recognition programmes including in the moment recognition, and team and individual awards
• Social perks including super cheap rates at our Hanmer Holiday House, family fun events, breakfast events Social Club gatherings
• Health and wellbeing perks, including free confidential counselling, annual flu vaccines, mole checks, biennial mini medicals

Apply Today

If you're looking for a dynamic and rewarding role that puts you at the heart of network resilience, we'd love to hear from you.

Pre-Employment Tests | Medical & Ministry of Justice

All successful applicants will be required to complete a Ministry of Justice background check and a pre-employment medical, including drug and alcohol testing.