Night Coordinator

• Part Time 30 hours a week position
• Join our growing company
• Based in Christchurch, NZ

We are seeking an Night Coordinator to join the team in Christchurch. You will be responsible for supporting the pastoral care, safety and security of our hall of residence in the evening. You shall be performing various administrative and support services and fostering a safe, secure and healthy living environment.

ABOUT THE ROLE

• Part Time position: A rotating roster of 30 hours per week working across Thursday, Friday and Saturday
• Primary working hours between 5:30PM – 4:00AM
• Manage, record and promptly resolve issues or emergencies that arise while on duty
• Represent the company in addressing student behaviour
• Act as a friendly point of contact for residents
• Be an active member of the emergency response team during shift times
• Assist with after-hours check in's & customer service enquiries
• Maintaining a full and detailed log of all incidents and call-outs throughout each shift
• Complete all back or front-office duties as handed over by day team
• Perform perimeter checks, manage in-house quiet hours, attend to emergencies and lockouts
• Ensure the safety, security and smooth running of all other property operations in the absence of Senior Management

ABOUT YOU

• Experience in providing support and care in a residential environment
• Experience in providing hands on operational after-hours and incident management, working independently and as part of a team
• Previous operational and/or customer service experience preferred
• You are comfortable working non-typical evening hours
• Competent with computers and software systems
• Highly developed interpersonal skills with the ability to problem-solve and manage conflict
• Ability to relate with young university students and other key stakeholders
• Full and clean NZ Drivers license
• A focus on service and quality with the passion to deliver outstanding experiences
• Police Vetting Check (must be willing to obtain at own expense and required for this position)

WHY UNILODGE

UniLodge specialise in student accommodation and have been an industry market leader since 1996. The UniLodge Living Group manages a diverse portfolio of close to 130 properties and hotels with a footprint in every city in mainland Australian and New Zealand; and we employ a team of over 1200 staff across our business. We optimise tenancy for owners and create thriving communities.  

Across our workforce we have built an enviable culture of trust, engagement, collaboration, and fun. Our residents come from diverse backgrounds, and we want our teams to reflect this. Our people are the heart of our business, and their contributions are valued and celebrated. We invest in the wellbeing and professional development of our team, offering access to ongoing training and professional development, career progression, development reviews, and employee assistance program (EAP) services. We acknowledge that everyone leads unique lives, and therefore offer various leave options including study leave, parental leave entitlements, etc.  

APPLY NOW

If you're interested in working with us, please submit your application as soon as possible - outlining all the amazing qualities and skills you can bring to our team.  

UniLodge reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date.  

***All final applicants for this position will be required to provide evidence of a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.