General Manager

General Manager – Microsoft Business Applications

Location: Auckland | Full-time | Leadership Role

Our Purpose

At Datacom, we connect people and technology to solve challenges, unlock opportunities, and create new possibilities for the communities we serve across Australia and New Zealand.

Why We Exist

We partner with organisations and communities to make a real difference—helping them harness the power of technology to innovate, grow, and thrive in a rapidly evolving digital landscape.

About the Role: Your Opportunity to Lead, Grow, and Sell

As the General Manager of Microsoft Business Applications, you'll be at the forefront of driving commercial growth and building a high-performing Dynamics 365 practice in Auckland. This is a strategic leadership role with a strong growth mandate—focused on expanding market share, deepening client relationships, and delivering scalable, high-impact solutions.

You'll lead the development of our Microsoft portfolio build a culture of excellence that delivers measurable business outcomes for our clients.

Key Responsibilities

• Practice Growth and Sales Leadership: Drive the expansion of our Dynamics 365 business through strategic growth initiatives, pipeline development, and market penetration. Own revenue targets and lead the charge on new business acquisition.
• Portfolio Development: Lead the evolution of our Microsoft Business Applications offering, with a focus on CE, Power Platform, and Copilot Studio. Build scalable frameworks and methodologies that support long-term growth.
• Client Engagement and Value Creation: Build trusted relationships with enterprise clients. Understand their business challenges and deliver tailored solutions that drive transformation and ROI.
• Team Building and Leadership: Recruit, mentor, and empower a high-performing team of Dynamics professionals. Foster a culture of innovation, accountability, and continuous improvement.
• Strategic Planning and Execution: Develop and execute growth strategies, including market analysis, competitive positioning, and sales enablement. Translate vision into action.
• Commercial and Budget Oversight: Manage budgets, resources, and delivery timelines to ensure profitability and operational excellence.
• Stakeholder Collaboration: Work closely with senior leadership and cross-functional teams to align technology solutions with business goals and growth objectives.

What You Bring

• 8+ years in CRM solutions, with at least 5 years in leadership roles
• Proven success in driving revenue growth and building sales pipelines
• Deep knowledge of Dynamics 365, Power Platform, CE, and Copilot Studio
• Strong people management, mentoring, and team-building skills
• Commercial mindset with experience developing and executing growth strategies
• Exceptional relationship-building and solution-selling capabilities Communication: Clear, persuasive communicator across technical and executive audiences
• Strong project and budget management skills with a focus on outcomes

Why Join Datacom?

We're one of ANZ's largest IT professional services providers—but we've kept the agility, energy, and entrepreneurial spirit of a startup. Here's what makes us different:

• Flexible working, chill-out spaces, and a flat structure that values your voice
• Career development, mentorship, and access to cutting-edge tech
• Social events, inclusive culture, and a genuine sense of belonging
• Big challenges, bold ideas, and the freedom to lead with impact

At Datacom, you'll be empowered to grow a business, build a team, and shape the future of Microsoft Business Applications across Australasia.

Ready to Build and Grow?

If you're a strategic leader with a passion for sales, growth, and Microsoft technology—this is your opportunity to lead from the front. Apply now and let's build something extraordinary.

Datacom is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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