Area General Manager
3 days ago
About LyLo
LyLo is flipping the script on traditional stays - think bold design, smart tech, and social vibes all rolled into one unforgettable experience. We're all about giving travellers what they actually want: flexible, high-quality accommodation that's fun, fresh, and full of energy. Whether it's a quick city stop or a group adventure, LyLo delivers the kind of stay people talk about long after check-out. Backed by EVT and growing fast, we're building a brand that's loved for its personality, performance, and people.
Role Overview
LyLo is redefining the travel experience, and we're looking for a customer obsessed Area General Manager who is passionate about the LyLo product. This senior leadership role will manage LyLo Auckland and will oversee all 4 properties across New Zealand & Australia driving performance, growth, and culture. You'll lead a team of General Managers, open new properties internationally, and deliver on Lylo's strategic goals across revenue, brand, and people.
Key Responsibilities
• Manage LyLo Auckland as General Manager, overseeing all operational and commercial performance for the property with the support of a HOD team.
• Lead and support General Managers across LyLo properties to achieve financial and operational targets whilst driving customer experience.
• Deliver strategic plans, efficiencies, and new site openings in collaboration with senior leadership.
• Drive revenue growth and market share across rooms and F&B.
• Champion brand standards, customer experience, and sustainability initiatives.
• Develop high-performing teams and future leaders across the division.
• Ensure compliance, safety, and governance across all operations.
• Strengthen stakeholder relationships and support new development opportunities.
• Promote a culture of innovation, inclusion, and continuous improvement.
What We're Looking For
• Proven experience in a hotel general management role or multi-site hospitality or senior retail leadership role.
• Strong commercial acumen and strategic thinking.
• Track record of successfully opening and scaling new sites.
• Inspirational people leader with a focus on talent development.
• Deep understanding of hospitality operations and customer experience
• Passion for the LyLo brand and delivering exceptional guest experiences
• Ability to drive transformation, sustainability, and digital innovation
• Excellent communication and stakeholder engagement skills
Benefits & Perks
Incredible team member discounts from your first day on-the-job.
• 50% off stays and F&B at EVT hotels – Rydges, QT, Atura, Lylo and more.
• $2 cinemas tickets at event cinemas and perks across entertainment.
• Rapid career growth opportunities through our EVT network.
• Local community involvement, volunteering and charitable giving.
• Australia and NZ's largest and most diverse experiences company
Apply Now
Join LyLo and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.
LyLo is part of EVT
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
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