Medical Receptionist

16 hours ago

Rotorua Central, New Zealand Rotorua Medical Group Limited Full time

RMG is a busy, well established medical practice, working across two sites.   Central Health in the city and Fairy Springs Medical Centre.  We currently have a vacancy within our team where the successful applicant will be mainly based at Fairy Springs, but with occasional work at Central Health also.

We are seeking a receptionist - Admin support, with the main focus on reception and the patient experience, as well as supporting other practice wide admin initiatives.

At RMG we have a dedicated team of health professionals who support each other and collaborate on patient care.  Our reception teams are the first point of contact for our clients and key tasks include:

  • Greeting patients
  • Answering phones
  • Processing patient appointments and payments
  • Scheduling
  • Banking
  • General administrative duties

We are looking for a dedicated person with the following attributes:

  • Enjoys interacting with the public
  • Able to work in a very busy environment requiring multitasking
  • Attention to detail
  • Computer literate (we use Office 365 and Indici as our PMS system)
  • Exceptional personal presentation
  • Excellent communication skills
  • Works proactively in a team environment but can also work independently

If you are a friendly professional- customer focused person who can adapt easily to a busy fast paced environment, then you could be our next Receptionist-Admin Support person.

RMG is an equal opportunity employer and our practice has a high focus on equity and initiatives for improving outcomes for our local population and working towards reducing health inequities between Māori and Non Māori.

Applicants must meet the following pre employment checks and keep them up to date as part of our governance policy.

  • NZ Police check
  • Child protection Act
  • Te tiriti o waitangi
  • Cultural Competency
  • Privacy Act
  • Provide 2 recent referees

We will be short listing and arranging interviews from Jan 5th, 2026.

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